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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in May 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 161-170 out of 196

RO

Ray O

03/06/18

4.5 out of 5

"Great POS!!!"

What do you like best about Heartland Retail? You can do reports from customer purchases to financial reports. What do you dislike about Heartland Retail?

AU

Anonymous User

03/06/18

4.5 out of 5

"Good point-of-sale system for small businesses"

What do you like best about Heartland Retail? The user interface is easy to use and the support team is great to work with. We wanted to customize the information on our price tags and they made that process very quick and easy. They are fast to respond to support questions via email. I do wish we had used the set-up process they offer to get our inventory into the system. I think it would have saved us money in the long run.

AU

Anonymous User

03/06/18

4.5 out of 5

"Springboard brings what we need"

What do you like best about Heartland Retail? Springboard is very easy to use and navigate. If there is something we cannot navigate their customer service is incredibly helpful and always on point. With the continuous updates any ask always seemed to be accomplished if not its in the works. Hands down best system we have experienced.

RO

Ray O

03/06/18

4.5 out of 5

"Great POS!!!"

What do you like best about Heartland Retail? You can do reports from customer purchases to financial reports. What do you dislike about Heartland Retail?

AU

Anonymous User

03/06/18

4.5 out of 5

"Good point-of-sale system for small businesses"

What do you like best about Heartland Retail? The user interface is easy to use and the support team is great to work with. We wanted to customize the information on our price tags and they made that process very quick and easy. They are fast to respond to support questions via email. I do wish we had used the set-up process they offer to get our inventory into the system. I think it would have saved us money in the long run.

AU

Anonymous User

03/06/18

4.5 out of 5

"Springboard brings what we need"

What do you like best about Heartland Retail? Springboard is very easy to use and navigate. If there is something we cannot navigate their customer service is incredibly helpful and always on point. With the continuous updates any ask always seemed to be accomplished if not its in the works. Hands down best system we have experienced.

MO

Megan O

03/06/18

3 out of 5

"Springboard Review"

What do you like best about Heartland Retail? I think checking people out is super simple and the reporting is easy to use. The program links with my website (Shopify) and the Management One database, which is necessary for us.

AU

Anonymous User

03/02/18

4 out of 5

"Joey's Pet Outfitters"

What do you like best about Heartland Retail? Relatively easy to use for my employees, create item cards is very simple and the personal tweaks are great What do you dislike about Heartland Retail?

AU

Anonymous User

03/02/18

4 out of 5

"Its been very good"

What do you like best about Heartland Retail? The support is good and the platform is pretty flxible where you can use custom fields to run reports and obtain custom information.

DC

DAwn C

03/02/18

4 out of 5

"Springboard has excellent reporting features, but some glitches and limitations irritate."

What do you like best about Heartland Retail? The reporting feature, real-time information, and integration with the website. What do you dislike about Heartland Retail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].