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Heap - Product Analytics Software

Heap Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

Spotsaas Editor’s POV

Heap offers a robust solution for product analytics with its codeless approach, making it accessible for non-technical users. Its retroactive data collection feature is particularly beneficial for teams looking to analyze past user behavior.Read more

Heap pros and cons

  • Codeless user analytics

  • Retroactive data access

  • Flexible Virtual Events

  • Data-driven decision-making

  • Complex setup process

  • Learning curve for new users

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Showing 1081-1083 out of 1083

AU

Anonymous User

12/09/14

3.5 out of 5

"Heap analytics - never miss an action"

What do you like best about Heap? Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on your pages at any point after implementing the tracking code.

AU

Anonymous User

11/18/14

5 out of 5

"Speedy implementation"

What do you like best about Heap? Easy to work with, extremely fast implementation. Love the ability to apply different funnels and see retroactive data. What do you dislike about Heap?

AA

Abdurashid A

11/06/14

4.5 out of 5

"Most effective user-based analytics solution with no features limitation and a friendly pricing tier"

What do you like best about Heap? Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app and poor support provided. So when I found Heap, it felt like a great joy and relief as it quickly won my heart and mind. What I was struggling with over a month with the other tool, I was able to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].