Heap Reviews in May 2025: User Ratings, Pros & Cons

"Heap analytics - never miss an action"

What do you like best about Heap? Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on your pages at any point after implementing the tracking code.

"Speedy implementation"

What do you like best about Heap? Easy to work with, extremely fast implementation. Love the ability to apply different funnels and see retroactive data. What do you dislike about Heap?

"Most effective user-based analytics solution with no features limitation and a friendly pricing tier"

What do you like best about Heap? Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app and poor support provided. So when I found Heap, it felt like a great joy and relief as it quickly won my heart and mind. What I was struggling with over a month with the other tool, I was able to ...