Hatchbuck Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO BenchmarkONE

Love this CRM!

What do you like best? Easy to use, straight forward and integrates with marketing efforts and client nurturing seamlessly. What do you dislike? Would be great to have some form of expansion modules, but with the API;s for so many, it is hardly missed. I so wish there was a mobile app for Hatchbuck (oh please please I could use from the field. Let me know if there is some 3rd party integration that I can achieve this. What problems are you solving with the product? What benefits have ...

Great Marketing Tool

What do you like best? The ease of viewing stats and being able to use a drag and drop builder. What do you dislike? Not being able to add contacts to lists instead of adding them with tags! What problems are you solving with the product? What benefits have you realized? We have had way more incoming flow of traffic!

Love this CRM!

What do you like best? Easy to use, straight forward and integrates with marketing efforts and client nurturing seamlessly. What do you dislike? Would be great to have some form of expansion modules, but with the API;s for so many, it is hardly missed. I so wish there was a mobile app for Hatchbuck (oh please please) I could use from the field. Let me know if there is some 3rd party integration that I can achieve this. What problems are you solving with the product? What benefits ...

Excellent tool for small/medium size business

What do you like best? I really appreciate the toolset, and the templates and guidance they provide, The ability to set up campaigns and tasks based on website activity has given us insights into real-time feedback on the effectiveness of our site and systems. Ask for help - they are very responsive with ideas and best practices you can use right away. What do you dislike? The downside is managing all of the automations - it's easy to get carried away, particularly when you're ...

Easy as Sunday Morning

What do you like best? The ability to either use a predesigned email template for quick emails or the create your own is nice when you want to put together a more cohesive email campaign. What do you dislike? What I dislike would be the fact that we don't have it synced to our Sage system and we have to manually add in contacts. Recommendations to others considering the product: Try it out and you will find yourself the ease of use and the ability to quickly contact and track ...

Excellent tool for small/medium size business

What do you like best? I really appreciate the toolset, and the templates and guidance they provide, The ability to set up campaigns and tasks based on website activity has given us insights into real-time feedback on the effectiveness of our site and systems. Ask for help - they are very responsive with ideas and best practices you can use right away. What do you dislike? The downside is managing all of the automations - it's easy to get carried away, particularly when you're ...

Easy as Sunday Morning

What do you like best? The ability to either use a predesigned email template for quick emails or the create your own is nice when you want to put together a more cohesive email campaign. What do you dislike? What I dislike would be the fact that we don't have it synced to our Sage system and we have to manually add in contacts. Recommendations to others considering the product: Try it out and you will find yourself the ease of use and the ability to quickly contact and track your ...

An amazing platform for marketing automation, and really budget-friendly. Small businesses should definitely consider it

PROS & CONS What are the best aspects of this product? Trust me, you’ll learn and understand Hatchbuck just few days after activating it. You can forget the negative effects of long trainings, and to focus on productivity instead. Our email marketing team, for instance, got the full picture in a single week. What aspects are problematic or could work better? There were some bugs I disliked, but nothing so big to give up at crunch time. I still think it was our company’s best bet ...

An amazing platform for marketing automation, and really budget-friendly. Small businesses should definitely consider it

PROS & CONS What are the best aspects of this product? Trust me, you’ll learn and understand Hatchbuck just few days after activating it. You can forget the negative effects of long trainings, and to focus on productivity instead. Our email marketing team, for instance, got the full picture in a single week. What aspects are problematic or could work better? There were some bugs I disliked, but nothing so big to give up at crunch time. I still think it was our company’s best bet ...

Easy and effective, amazing price

PROS & CONS What are the best aspects of this product? We used to work with Salesforce, and I liked it. Still, the company wanted something more affordable, less complicated, and not so demanding. We were told to get Hatchbuck even before, but we always took it with a pinch of salt. I wish we champed at the bit much sooner. Obviously, we did some exploring in the demo at first, just to have an idea on their support management, but there was no second thought. Their team was happy to ...