Hatchbuck Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO BenchmarkONE

Easy and helpful

What do you like best? Ease of use of the interface, and good price value. What do you dislike? We've had trouble tagging responses to some of our forms and email blasts. What problems are you solving with the product? What benefits have you realized? We use it for the database of our contacts, and we reach out to them via HB. We also use it for our electronic newsletters and mailings. I also bcc the HB address to track my communications for sales. We do not track revenue or ...

Hatchbuck is Flexible enough to serve all our needs

What do you like best? Hatchbuck allows us to easily add and change roles of our clients. We utilize tags and custom user fields readily. The ability to sort by more than one value is very important to us. The ability to have filtered contacts and companies allow for more specific, targeted, marketing. We also enjoy the ability to merge HB with our own accounting database in real time. The addition of Zappier's Zapps has also made it more user friendly. What do you dislike? Although ...

Takes the guessing out of what you need to do!

What do you like best? Easy to use and keeps everyone on the same page. What do you dislike? Wanting to learn it faster but no time due to workload Recommendations to others considering the product: easier use of working with Wodhopper. This is our tool we track all new members who sign up to workout at Rivet What problems are you solving with the product? What benefits have you realized? Easier to follow up with leads

Hatchbuck is Flexible enough to serve all our needs

What do you like best? Hatchbuck allows us to easily add and change roles of our clients. We utilize tags and custom user fields readily. The ability to sort by more than one value is very important to us. The ability to have filtered contacts and companies allow for more specific, targeted, marketing. We also enjoy the ability to merge HB with our own accounting database in real time. The addition of Zappier's Zapps has also made it more user friendly. What do you dislike? ...

Great product though some tweaks would be good

What do you like best? We find it very easy to setup marketing campaigns, enter in information, manage contacts, pitch new products and gain valuable feedback from our clients and prospects. Vendors also seem to like what we do and hearing about it through drip emails from Hatchbuck. I used to use Survey Monkey and got terrible results from it. Then we moved over to Constant Contact and we were scolded (literally every time we sent out an email. What do you dislike? Does more than I ...

Powerful tool for a reasonable price.

What do you like best? I love the personalization, tagging, automation, and lead scoring options. The automatic lead scoring is really nice -- I can set specific rules for customer behaviors that adjust their score up or down, giving me a big-picture view of who's interested and who's not. Their customer service is fantastic as well, and they're always looking for ways to improve. I'm also impressed with their partnerships -- their partnership with HelloBar enabled me to use HelloBar for ...

Great product though some tweaks would be good

What do you like best? We find it very easy to setup marketing campaigns, enter in information, manage contacts, pitch new products and gain valuable feedback from our clients and prospects. Vendors also seem to like what we do and hearing about it through drip emails from Hatchbuck. I used to use Survey Monkey and got terrible results from it. Then we moved over to Constant Contact and we were scolded (literally) every time we sent out an email. What do you dislike? Does more than ...

Powerful tool for a reasonable price.

What do you like best? I love the personalization, tagging, automation, and lead scoring options. The automatic lead scoring is really nice -- I can set specific rules for customer behaviors that adjust their score up or down, giving me a big-picture view of who's interested and who's not. Their customer service is fantastic as well, and they're always looking for ways to improve. I'm also impressed with their partnerships -- their partnership with HelloBar enabled me to use HelloBar for ...

I enjoy using Hatchbuk

What do you like best? I like that you can customize your settings to show exactly what you are looking for each time you go in What do you dislike? I don't like that it flags duplicate emails but doesn't let you click on the email and go directly to the existing profile Recommendations to others considering the product: Don't be intimidated by it. What problems are you solving with the product? What benefits have you realized? It's a great CRM to manage leads for ...

My Experience with Hatchbuck as a Business Development Representative.

What do you like best? What I like best about Hatchbuck is how easy it is to catch on to the processes. I also like that I am able to set reminders to go directly to my email on the due date or when it is coming up. What do you dislike? I don't feel that I use enough features to have any negative feedback. Recommendations to others considering the product: Hatchbuck is worth the try! They are not only helpful, but their customer service goes above and beyond to make sure ...