Hatchbuck Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO BenchmarkONE

Great CRM/Email Marketing Combination for Small and Medium Businesses

What do you like best? For my clients that want email marketing and do not have a CRM, this is a perfect integrated solution. It's simple to use and additionally allows for the creation and use of forms. Importing and tagging contacts is quick and easy. It is priced very reasonably for small and medium sized businesses to compete with larger companies with larger marketing budgets. The partner support I get is wonderful. What do you dislike? I wish it provided the ability to create ...

Great CRM/Email Marketing Combination for Small and Medium Businesses

What do you like best? For my clients that want email marketing and do not have a CRM, this is a perfect integrated solution. It's simple to use and additionally allows for the creation and use of forms. Importing and tagging contacts is quick and easy. It is priced very reasonably for small and medium sized businesses to compete with larger companies with larger marketing budgets. The partner support I get is wonderful. What do you dislike? I wish it provided the ability to create ...

Great Affordable Tool for Marketing Automation

What do you like best? Hatchbuck has plenty of nice features for the spend. While it does not have the full scale of the larger marketing automation systems, it has a great toolbox of automated features for a very affordable price. It is not trying to compete with the large automation systems that cost tens of thousands of dollars, but rather offers a great set of tools at an even better price. What do you dislike? Reporting is slow when crunching for a larger report. If you send a lot ...

Hatchbuck Enables Entrepreneurs to Grow Their Businesses!

What do you like best? Hatchbuck makes it easy to build automated email campaigns the Nurture Prospects, Upsell and Crossell Customers and Engage New Prospects in a compelling and 1:1 way! What do you dislike? The Form design tool could be better. From what I hear, they are working on this right now! Recommendations to others considering the product: Make sure you have a plan for what types of Lead Nurture, Prospect Nurture and Client Nurture email campaigns you intend to ...

Great SMB alternative to "Confusionsoft"!

What do you like best? Hatchbuck is very easy to sue. It covers all of the bases on what 99% of all B2B SMB's needs in a CRM and email marketing platform. What do you dislike? Company records could be a bit more robust, but they are constantly improving them, and you can accomplish a lot with custom fields. Recommendations to others considering the product: If you are serious about marketing automation for your SMB, look at Hatchbuck. What problems are you solving with ...

Great SMB alternative to "Confusionsoft"!

What do you like best? Hatchbuck is very easy to sue. It covers all of the bases on what 99% of all B2B SMB's needs in a CRM and email marketing platform. What do you dislike? Company records could be a bit more robust, but they are constantly improving them, and you can accomplish a lot with custom fields. Recommendations to others considering the product: If you are serious about marketing automation for your SMB, look at Hatchbuck. What problems are you solving with the ...

Hatchbuck Success

What do you like best? The interface is very user-friendly and makes navigating simple. I also love the team at HB...they always take on any challenge we give them and are there to help whenever we need it! What do you dislike? Hmmm...it would be nice if we didn't have to use a 3rd party to connect our calendar but we are still able to do so with Zapier. Recommendations to others considering the product: Worth every penny and you aren't locked into a contract which makes it easy to ...

Hatchbuck Enables Entrepreneurs to Grow Their Businesses!

What do you like best? Hatchbuck makes it easy to build automated email campaigns the Nurture Prospects, Upsell and Crossell Customers and Engage New Prospects in a compelling and 1:1 way! What do you dislike? The Form design tool could be better. From what I hear, they are working on this right now! Recommendations to others considering the product: Make sure you have a plan for what types of Lead Nurture, Prospect Nurture and Client Nurture email campaigns you intend to execute ...

Hatchbuck Success

What do you like best? The interface is very user-friendly and makes navigating simple. I also love the team at HB...they always take on any challenge we give them and are there to help whenever we need it! What do you dislike? Hmmm...it would be nice if we didn't have to use a 3rd party to connect our calendar but we are still able to do so with Zapier. Recommendations to others considering the product: Worth every penny and you aren't locked into a contract which makes it ...

Missed it so much!

What do you like best? TAGGING!! Full disclosure, I used to work at Hatchbuck. At my new position, we were using Hubspot, and I missed the tagging feature from Hatchbuck SO much. What do you dislike? If/Then scenarios would be great in the campaigns feature. However, you can really get around this using actions other places (like links in emails. Recommendations to others considering the product: When in doubt, use tags (or ask support- they are great! What problems are you solving ...