Hatchbuck Reviews in June 2026: User Ratings, Pros & Cons

MIGRATED TO BenchmarkONE

A great asset to our organization

What do you like best? As we work to launch a new software, Hatchbuck has been instrumental in setting up our sales pipelines, assigning leads, and closing deals. Hatchbuck has a great price point and we look forward to seeing our network grow! I highly recommend the software for any organization looking to set up their sales pipeline. What do you dislike? I don't like that we have to manually update leads once someone signs on to our software. It's an extra step that may become ...

All in all a good starter email platform

What do you like best? It's easy to get started and to implement. You don't have a lot of experience building email templates or campaigns and their support is always willing to help out. Their onboarding has worked well for all my clients that use Hatchbuck. Additionally, they are not super strict on purchased lists as long as you do some verifications first to make sure you keep the bounce rate down. What do you dislike? Over the years there have been some changes, design and ...

A great asset to our organization

What do you like best? As we work to launch a new software, Hatchbuck has been instrumental in setting up our sales pipelines, assigning leads, and closing deals. Hatchbuck has a great price point and we look forward to seeing our network grow! I highly recommend the software for any organization looking to set up their sales pipeline. What do you dislike? I don't like that we have to manually update leads once someone signs on to our software. It's an extra step that may become ...

Nice break

What do you like best? I like that it is user friendly as opposed to other CRM/Marketing products we have looked at. What do you dislike? It needs to be company driven NOT just contact driven. While I get that it is easier to market to contacts, not every business is set up to market to individuals. Our primary market is dentist. The dentist IS the company not just the contact. We have to get creative to make it work. What problems are you solving with the product? What ...

Hatchbuck. Perfect combination of CRM and Email-Marketing

What do you like best? As a small company, too many pieces can be overwhelming. Hatchbuck answers that need by giving us many tools (email, CRM, web integration). I like having one point of contact that answers all my questions. Probably their Automated Email System is the best part of the package because it lets a small company perform like a larger one. What do you dislike? Hatchbuck requires a lot of time to reach into the contacts, find the contact, update the contact. My ...

Hatchbuck. Perfect combination of CRM and Email-Marketing

What do you like best? As a small company, too many pieces can be overwhelming. Hatchbuck answers that need by giving us many tools (email, CRM, web integration. I like having one point of contact that answers all my questions. Probably their Automated Email System is the best part of the package because it lets a small company perform like a larger one. What do you dislike? Hatchbuck requires a lot of time to reach into the contacts, find the contact, update the contact. My company ...

so far, the program seems great. lots of capabilities and great templates

What do you like best? It has great filtering and tracking capabilities. I also find the daily success reports to be helpful. What do you dislike? I think that some of the design aspects are challenging, even when using the templates. It can be a little tricky getting things spaced properly and arranged in an aesthetically pleasing way. What problems are you solving with the product? What benefits have you realized? We were able to cancel our other emailing platform and just ...

Great Affordable Tool for Marketing Automation

What do you like best? Hatchbuck has plenty of nice features for the spend. While it does not have the full scale of the larger marketing automation systems, it has a great toolbox of automated features for a very affordable price. It is not trying to compete with the large automation systems that cost tens of thousands of dollars, but rather offers a great set of tools at an even better price. What do you dislike? Reporting is slow when crunching for a larger report. If you send a ...

Hatchbuck has helped my clients greatly!

What do you like best? Hatchbuck is easy to use and solves many problems our clients were having. It offers a great system for automated marketing and a CRM system that is customizable to your specific needs. What do you dislike? The set up does take some time, especially the first time you use it. Like anything, there is a learning curve. What problems are you solving with the product? What benefits have you realized? Our clients are able to consistently communicate with ...

Bringing Recruiting out of the Dark Ages

What do you like best? The automation of campaigns and email interaction scoring has given us invaluable insights What do you dislike? The campaign numbers and email template numbers sometimes don't match the reports What problems are you solving with the product? What benefits have you realized? Fighting with clunky mail merge was exhausting, smart mass email and campaign building with forms to create call to action. Great sales tool