NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

8.6

Spot Score

Halp - Help Desk Software

Halp Reviews in June 2026: User Ratings, Pros & Cons

Efficient IT support solutions for any size organization.

4.4

Add to compare

Starts from $15 / User / Month

Start Free Trial

Halp Reviews & Ratings

4.4

Very Good

Based on 65 ratings & 65 reviews

Rating Distribution

Excellent

(53)

Very Good

(10)

Good

(0)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

Halp is a robust help desk solution designed for IT support organizations, offering an affordable model that scales with user needs. Its focus on automation and instant notifications makes it a practical choice for teams looking to streamline their ticketing process.Read more

Halp pros and cons

  • Instant email notifications

  • Affordable pricing model

  • Unlimited users and tickets

  • Automated SLA reports

  • Limited customization options

  • May not scale well for large teams

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 61-65 out of 65

JC

Jake C

07/30/19

5 out of 5

Help is the tool we needed

What do you like best? We had been looking for a way to engage our customers on slack. It wasnt manageable before Halp came around. Anyone looking to have an effective engagement on Slack with customers or internal customers should get Halp What do you dislike? Excited for Halp to expand integrations over time. What problems are you solving with the product? What benefits have you realized? We had initially focused on engaging with customers that were using our APIs and how to ...

Read more

A

Anonymous

07/30/19

4.5 out of 5

Simple help desk ticketing that works!

What do you like best? We love Halp. It's been really simple to use and does everything we need. The team at Halp is super friendly and easy to work with. They always go above and beyond to make sure we get everything we want from the product. What do you dislike? the interface is similar to other ticketing systems like Zendesk etc but is very simplified. This works for us, but may not have all the customizations that some people want. Recommendations to others considering the ...

Read more

A

Anonymous

07/30/19

5 out of 5

Help is the tool we needed

What do you like best? We had been looking for a way to engage our customers on slack. It wasnt manageable before Halp came around. Anyone looking to have an effective engagement on Slack with customers or internal customers should get Halp What do you dislike? Excited for Halp to expand integrations over time. What problems are you solving with the product? What benefits have you realized? We had initially focused on engaging with customers that were using our APIs and how to ...

Read more

A

Anonymous

07/11/19

4.5 out of 5

Great app to streamline ticket creation in Slack

What do you like best? This product has become a staple in our daily workflow allowing us to provide faster support experience while allowing us to gain metrics and insights into our support Slack usage with customers. - Adaptable to our business needs - Amazing customer support What do you dislike? The Zendesk integration has been bumpy at times What problems are you solving with the product? What benefits have you realized? A way to get metrics from our Slack usage.

AR

Adam R

07/11/19

4.5 out of 5

Great app to streamline ticket creation in Slack

What do you like best? This product has become a staple in our daily workflow allowing us to provide faster support experience while allowing us to gain metrics and insights into our support Slack usage with customers. - Adaptable to our business needs - Amazing customer support What do you dislike? The Zendesk integration has been bumpy at times What problems are you solving with the product? What benefits have you realized? A way to get metrics from our Slack usage.

Free vendor scorecard

Evaluate Halp objectively with the help desk software scorecard

A weighted help desk software vendor scorecard to score Halp against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.