Halo Service Desk Reviews in June 2026: User Ratings, Pros & Cons
Effortlessly manage IT support with Halo.
Add to compare
Starts from $40 / User / Month
Halo Service Desk Reviews & Ratings
Spotsaas Editor’s POV
Halo Service Desk offers a robust solution for IT support teams, combining flexibility with powerful features. Its cloud-based nature allows for easy access and management, making it suitable for various organizations.Read more
Halo Service Desk pros and cons
Cloud-based deployment options
Fast first call resolution
Improves customer satisfaction
Comprehensive IT management
May require training for agents
Pricing can be high for small teams
Filter results
Sort by :
Showing 11-20 out of 25
CB
Colin B
08/19/20
"Intuitive, rich in content and user friendly"
What do you like best about Halo Service Desk? Ease of use, many different modules, management of content What do you dislike about Halo Service Desk?
MG
Matt G
06/09/20
"Halo Service Desk"
What do you like best about Halo Service Desk? Since implementing Halo Service Desk we have been able to achieve many business goals and embed services such as change control very easily. The software itself is very easy to use, especially with the automation rules this has saved us vast amounts of time on administration. Honestly is fantastic software.
MG
Matt G
06/09/20
"Halo Service Desk"
What do you like best about Halo Service Desk? Since implementing Halo Service Desk we have been able to achieve many business goals and embed services such as change control very easily. The software itself is very easy to use, especially with the automation rules this has saved us vast amounts of time on administration. Honestly is fantastic software.
AU
Anonymous User
05/22/20
"We are using Halo for 6 years now. We are watching how it is changing, it's moving right direction."
What do you like best about Halo Service Desk? The Halo has a lot of options to be fit to our needs. It's also has a best support team. What do you dislike about Halo Service Desk?
AU
Anonymous User
05/22/20
"We are using Halo for 6 years now. We are watching how it is changing, it's moving right direction."
What do you like best about Halo Service Desk? The Halo has a lot of options to be fit to our needs. It's also has a best support team. What do you dislike about Halo Service Desk?
AU
Anonymous User
02/14/20
"NetHelpDesk - Great ITSM Tool for MSPs"
What do you like best about Halo Service Desk? Intuitive Service Desk tool for all engineers of all levels and non technical Service Desk Ticket Administrators. Streamlining many Service Desk processes and providing immediate service desk status for management via Dashboards. The customisation to fit out business rather than just an 'off the shelf' product is fantastic. Would highly recommend.
AU
Anonymous User
02/14/20
"NetHelpDesk - Great ITSM Tool for MSPs"
What do you like best about Halo Service Desk? Intuitive Service Desk tool for all engineers of all levels and non technical Service Desk Ticket Administrators. Streamlining many Service Desk processes and providing immediate service desk status for management via Dashboards. The customisation to fit out business rather than just an 'off the shelf' product is fantastic. Would highly recommend.
NA
Niklas A
02/05/20
"PSA tool that is easy to use"
What do you like best about Halo Service Desk? Compared to our previous PSA system NetHelpDesk is a lot easier to customise after our needs. The user interface is easy and quick to work with and our technicians are very happy that we swapped our PSA to NetHelpDesk.
NA
Niklas A
02/05/20
"PSA tool that is easy to use"
What do you like best about Halo Service Desk? Compared to our previous PSA system NetHelpDesk is a lot easier to customise after our needs. The user interface is easy and quick to work with and our technicians are very happy that we swapped our PSA to NetHelpDesk.
AU
Anonymous User
11/12/19
"Ticketing software for msp"
What do you like best about Halo Service Desk? I like the ease of menu use and the way you cab tailor it to your own specific needs What do you dislike about Halo Service Desk?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].