Guusto Reviews in November 2026: User Ratings, Pros & Cons

A much needed addition to your portfolio for employee recognition!

I would definitely not hesitate to recommend this to anyone that is looking for a way to help incentivize their employees, and give a way for employees to recognize good team members. The user interface is very feature rich that gives a lot of options to not only manage your account, but also enriches your experience as well with analytics and a number of additional controls. The user interface is intuitive and easy to navigate. Although the user interface is intuitive and easy to navigate, ...

"Provides choices of merchants"

What do you like best about Guusto? I like that it's my choice on where to shop. What do you dislike about Guusto? I wish the list of merchants was greater and more local businesses. What problems is Guusto solving and how is that benefiting you? I can shop from home or use gift cards in store. The choice is my own

"Terrific product and great customer support"

What do you like best about Guusto? It was easy to sign up, review eligible brands, and claim my voucher. What do you dislike about Guusto? It was not immediately clear what exactly Guusto is and how to use it. Recommendations to others considering Guusto: I was impressed at the speed of your customer service. What problems is Guusto solving and how is that benefiting you? I can't claim to solve a problem but it was a fantastic way for my company to show its employees gratitude and appreciation.

"Super Intuitive Software"

What do you like best about Guusto? Excellent software for managing the gift cards. It's very user friendly, fast and reliable. What do you dislike about Guusto? UI design could have been more rich. Apart from that, I don't have any. What problems is Guusto solving and how is that benefiting you? I was doing Peer-to-peer management to nominate employees for quarter bonuses. It is very supportive for the process. I loved it.

"Great Customer service"

What do you like best about Guusto? There were enough vendors to choose from. Gift cards redemption was quicker than expected. What do you dislike about Guusto? There is nothing much to point out. The service was excellent. Recommendations to others considering Guusto: Highly recommended for gift card redemption. What problems is Guusto solving and how is that benefiting you? The gifts can easily transferred between accounts.

"Great way to thank people"

What do you like best about Guusto? It's super easy to create a gift, find people in your contacts and then let them pick how they use it. I love that there is also a tie back to providing water where it is needed. What do you dislike about Guusto? nothing, its all good, easy and effective Recommendations to others considering Guusto: Its easy and a nice way to give immediate feedback or rewards, unlike other ways this can be done in real-time, like on the weekend when I tend to use it. I ...

"Amazing Online Customer Service"

What do you like best about Guusto? I was able to chat online with a rep. outside of the working hours to get my query resolved on the Guusto website. Emma was super helpful the first time. The 2nd time I also used the chat feature on Guusto, which Skai was also able to help me resolve my problem as well. Super convenient. What do you dislike about Guusto? The wait time was a little longer than I expected the 2nd time I used the chat box feature. It stated 20 mins but I was connected to a ...

"Guusto is great!"

What do you like best about Guusto? I like how easy it is to redeem and the selection of where you can redeem What do you dislike about Guusto? Could have more store options to redeem from What problems is Guusto solving and how is that benefiting you? I haven't had any problems

"Thats a really agile way to share!"

What do you like best about Guusto? how agile it is, and the customer service is quick! What do you dislike about Guusto? I don't have any complaint, So far the plataform runs really good What problems is Guusto solving and how is that benefiting you? I received a gift from my company, The main benefit is how agile turns everything

"Nice platform to send/receive e-gifts!"

What do you like best about Guusto? Easy to use and many merchandises to choose from. What do you dislike about Guusto? I think the aesthetic of the page can be improved. Right now, while very functional and practical, it doesn't "look" that fun to navigate through. What problems is Guusto solving and how is that benefiting you? I am currently just using it to receive the gifts from my employer.