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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 41-50 out of 857

C

customer

08/13/23

5 out of 5

Gusto makes payroll processing so easy

Gusto makes payroll processing so easy, it's takes less than 5 minutes to complete, we have 4 separate businesses and use Gusto for all of them. Also makes state and federal payroll reporting a snap because they do it all for us. Lastly easy to run reports for end of year workers comp audits. Can't say enough about Gusto!

V

Vova

08/09/23

5 out of 5

Great software

Great software. Intuitive. Good customer service.

V

Vova

08/09/23

5 out of 5

Great software

Great software. Intuitive. Good customer service.

HA

Hyun Ah Perez

08/07/23

5 out of 5

Easy to use!

Easy to use, understand and perfect for a small business owner!

HA

Hyun Ah Perez

08/07/23

5 out of 5

Easy to use!

Easy to use, understand and perfect for a small business owner!

W

Waynes

08/01/23

5 out of 5

Ease of use

really like the ease of processing payroll on a biweekly schedule. I put in the hours from another program we use for timeclock and gusto does the rest. It is a peace of mind knowing taxes are filed and I dont have to remember. It was also nice to pull up the right reports for our insurance audit and not have to search. Very please with the services.

W

Waynes

08/01/23

5 out of 5

Ease of use

really like the ease of processing payroll on a biweekly schedule. I put in the hours from another program we use for timeclock and gusto does the rest. It is a peace of mind knowing taxes are filed and I dont have to remember. It was also nice to pull up the right reports for our insurance audit and not have to search. Very please with the services.

JF

James F

07/17/23

5 out of 5

Very user friendly platform for startups

Date of experience: July 18, 2023

JF

James F

07/17/23

5 out of 5

Very user friendly platform for startups

Date of experience: July 18, 2023

L

Leigh

07/02/23

5 out of 5

In love with this company - cannot fault a thing!

In love with this company! I have moved over from HelloFresh and am so pleased that we did. The food is incredible, the range is brilliant, so much choice for vegetarian and vegan. Well packaged, the ordering is easy and simple and you cannot believe the prices for the value you get. Thank you for an incredible service, great app, interesting easy to make recipes. I have loved moving over to you!