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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in July 2026: User Ratings, Pros & Cons

Modern HR for Growing Businesses

4.36

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Starts from $49 / user / month when monthly

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Gusto Reviews & Ratings

4.36

Very Good

Based on 947 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Spotsaas Editor’s POV

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Handles payroll processing and tax compliance without requiring accounting expertise.

  • Integrates with QuickBooks Online and other accounting systems.

  • Customer support is responsive and efficient at resolving issues.

  • Covers onboarding, benefits management, retirement plans, and compliance.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 281-290 out of 857

TK

Tradewinds Kauai

06/14/22

5 out of 5

The Best

Honestly, I couldn't run our company without Gusto. They take care of all the instate tax info for me and have reports for everything! Documents up to date and an amazing support team every time I've needed assistance. Cant speak highly enough about this company and its people. Thank you for all you do.

XA

Ximena Aponte

06/14/22

5 out of 5

I have been on HR for almost 20 years

I have been on HR for almost 20 years, I've never LOVED a payroll software as much as I love GUSTO!! It's so user friendly, very easy and fun to use! 5 stars!!

XA

Ximena Aponte

06/14/22

5 out of 5

I have been on HR for almost 20 years

I have been on HR for almost 20 years, I've never LOVED a payroll software as much as I love GUSTO!! It's so user friendly, very easy and fun to use! 5 stars!!

M

Maria

06/13/22

5 out of 5

Gusto makes it easy and fast to run…

Gusto makes it easy and fast to run payroll

M

Maria

06/13/22

5 out of 5

Gusto makes it easy and fast to run…

Gusto makes it easy and fast to run payroll

CA

Craig at Code Ninjas

06/12/22

5 out of 5

Gusto has made the payroll process…Amazing!

Gusto has made the payroll process incredibly easy. They are also responsive when you need support, but the tool and the help gets me as a small business owner with 2 locations where I need to be! All the filings, on-boarding new hires, reporting, and of course running payroll. I even use their workman's comp partner to streamline that process (and save money at the same time). I can't say enough about how well the tool works, and how much time I save. There rates are also competitive! ...

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CA

Craig at Code Ninjas

06/12/22

5 out of 5

Gusto has made the payroll process…Amazing!

Gusto has made the payroll process incredibly easy. They are also responsive when you need support, but the tool and the help gets me as a small business owner with 2 locations where I need to be! All the filings, on-boarding new hires, reporting, and of course running payroll. I even use their workman's comp partner to streamline that process (and save money at the same time). I can't say enough about how well the tool works, and how much time I save. There rates are also competitive! ...

Read more

TM

tom morin

06/10/22

5 out of 5

Awesome program very easy to use

Date of experience: June 11, 2022

TM

tom morin

06/10/22

5 out of 5

Awesome program very easy to use

Date of experience: June 11, 2022

A

Alexandra

05/24/22

5 out of 5

I love Gusto

I love Gusto! It makes onboarding, keeping track of employee hours, and running payroll super easy, plus I don't have to worry about any of the tax paperwork for my employees. It does it all for me! It offers so many extras, too, it's really a superior software and service. I even got my first business loan from an alert they provided to me, which was a real game-changer for my business. Thank you, Gusto!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].