9.7
Spot Score
Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 191-200 out of 857
JB
John Buono
10/16/22
Gusto makes things very simple
Gusto makes things very simple. It is extremely easy to use overall. They take care of all the quarterly filings which comes included with the monthly fees. The monthly fee is a set amount, which is based off number of employees, so the expense of Gusto is very predictable. You have the ability to run as many payrolls as you need, and you are not charged "per payroll" like some other larger providers do. Gusto also helped obtain Covid payroll tax relief directly, as well as supplying the ...
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M&
Mars & Venus Counseling Center
10/16/22
We have been in business for over 35…
We have been in business for over 35 years. One of the best investments we ever made was investing in Gusto. Makes our business lives so much easier. Before we used to spend literal hours trying to figure out NJ taxes and its many changes. Now we leave it up to Gusto. Gusto allows us to dedicate our time to our clients instead of our taxes.
BW
BRYAN W
10/16/22
Best Payroll and HR System in the Mid-market
Many payroll administrators offer complex or legacy systems that are not intuitive and easy to use/manage, or fall down on the all important support aspect. Not Gusto! They have excellent customer service which was our biggest requirement and Gusto makes Employee Onboarding, Payroll, and Benefits all easy to administer in one system. They do offer a third-party 401(k) partner which integrates seamlessly. Gusto was leading the industry during COVID and offered a really sleek guidance module ...
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BJ
Brandon Johnson
10/13/22
Amazing user experience
Gusto provides an amazing user experience. It offers so many convenient features and is so easy to use. I wish every company used Gusto for its payroll services.
AD
Annie Dwan
10/12/22
From the delivery to the food…
From the delivery to the food absolutely brilliant! We have been having the boxes now for a month and everything has been ace, the food is gorgeous and so fresh ! Great range and so tasty , great portions too ❤️
AM
Anthony Minero
10/11/22
like the upload option and ability to…
like the upload option and ability to make corrections
LS
Leigh Shoffner
10/11/22
I love it
I love it, it’s easy to use and helpful.
AT
Amanda Thurman
10/09/22
We love Gusto
We love Gusto. I have tried several different payroll companies and they are by far the must user friendly and have great customer service. They take care of our taxes and filings and make my life much or simple.
TK
Tara Kashyap
10/09/22
I am really happy with my Gusto payroll…
I am really happy with my Gusto payroll services, I find the platform easy to navigate and when I do have any issues, I always find that their support team is very helpful and quick to respond!
ST
Sav T
10/09/22
I love how easy the Gusto app and…
I love how easy the Gusto app and platform are to use!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].