Guru Reviews in May 2025: User Ratings, Pros & Cons

Flexible, living, regulated all in one place!

What do you like best? I love guru because I have been able to operationalize the resource sharing and knowledge base of my team and format it in a way that supports our workflows. I love that knowledge cards can be owned by the team and not locked in to one person's control. What do you dislike? I want to be able to create templates that force my team to create cards in a certain format. What problems are you solving with the product? What benefits have you realized? We are ...

Ditch your wiki or intranet and get Guru

What do you like best? Guru encourages you to store your company’s knowledge as bite-sized ‘cards’. This helps everyone write in short, focused chunks. Rather than having a long guidance document on your wiki, or even worse, a Word document you have to download before you can even read it, Guru puts everything at your fingertips. You can then organise these cards into ‘boards’ with different sections. You can use Guru on the web, in an app, but best of all, there’s a browser ...

Quick and very productive

What do you like best? ease of use, . I find that Guru has all sorts of added features , like reminding of updates and new posts. which with my busy schedule I absolutely enjoy! What do you dislike? I have not found anything yet to dislike What problems are you solving with the product? What benefits have you realized? Have not had any issues with Guru. I find that by utilizing Guru during an active call I get the answer needed there and then . Effective with assisting me with ...

GURU helped me out a lot when i fist started with the company!

What do you like best? It has everything!!!! helped me a lot after training with additional questions i had. i love how you search one word and lots of different topics pop up for that category! What do you dislike? There can be more added to GURU but I believe it is not GURU's fault more of our company. Changing departments i realized guru is not available to all dept, Reason why they don't have info What problems are you solving with the product? What benefits have you realized? ...

Timely Lifesaver!!

What do you like best? I love how efficient I am when searching for information to share with my users or to just verify something I'm not exactly certain about. What do you dislike? I truly enjoy using Guru. There is nothing I can complain about with this technology! Recommendations to others considering the product: USE IT!! What problems are you solving with the product? What benefits have you realized? I have realized that I'm saving so much time now that everything is in ...

Easy as pie

What do you like best? Guru lives where you work so it is super simple to find the information you need to support your employees and clients. I work as a CSM and find Guru so easy to find the information for my clients. What do you dislike? Sometimes we can repeat ourselves, but that is with any internal k-base What problems are you solving with the product? What benefits have you realized? Way more organized!

Started Great and Getting Better

What do you like best? I love that Guru reminds you to review your information and confirm it is current. This builds everyone's confidence and stops them from emailing or interrupting the rest of the team with the inevitable "Is this still true?" Also the AI Suggest feature in emails is FANTASTIC! I get an email and you can see possible answers in Guru right away with no searching. This is the future! What do you dislike? Not much to not like here. The recent release has some great ...

It's like Google for your company

What do you like best? The speed that we now have access to information and Slack integration What do you dislike? The current lack of integrations, would love to see a Shopify integration. Recommendations to others considering the product: If you love Slack, you will love Guru. Its just as easy to use and even easier to find the information you are looking for. What problems are you solving with the product? What benefits have you realized? Access to knowledge. We used to ...

Internal resources at your fingertips

What do you like best? Ease of use - you can quickly search for your company's documents and get your answers in seconds What do you dislike? The frequency required for updating and verifying Guru cards What problems are you solving with the product? What benefits have you realized? Working in sales, it's important to have quick access to our documents when on the phone with a customer and on the fly. With Guru, I can quickly find what I'm looking for and provide a superb customer ...

Knowledge Management made easy

What do you like best? As a new employee, I love having the ability to quickly find information without having to ask a co-worker and appear as an expert to my customers. What do you dislike? No downsides other than if you don't have full adoption, it isn't as powerful. Recommendations to others considering the product: I wish I would have known about Guru earlier. Definitely worth trying! What problems are you solving with the product? What benefits have you realized? ...