Guru Reviews in May 2025: User Ratings, Pros & Cons

Great tool for sales enablement

What do you like best? Easy to use, easy to set up, and I really like the analytics for seeing what salespeople were looking at and using in the tool, as well as adoption. Our team was relatively small and we saw big benefits - I could only imagine how powerful this would be in a larger, distributed team. What do you dislike? The recent pricing change. It's hard to now use Guru in a smaller company. Great tool but harder to get ROI now - still super valuable, but tough to get started ...

Guru is transforming how we perform as a team

What do you like best? Our team consists of a remote group who need to collaborate constantly to share the ever changing processes in our fast growing business. Guru helps us to collect the new knowledge from one time zone to share with the team working in another time zone and keep us all on the same page without forever asking and waiting for a reply. What do you dislike? I'm coming up blank here. And yet you want more characters from me ;) Recommendations to others considering the ...

“Google” for your company’s information

What do you like best? As the title says, guru works just like google for you company. Providing tons of relevant information regarding your company What do you dislike? Nothing as of yet. The only problem I foresee is the manual data entry that sales enablement must take on. What problems are you solving with the product? What benefits have you realized? I do not have to slack someone... I can use guru instead. And if there isn’t a card I can request one.

Quick and efficent

What do you like best? The ease of access to any pertinent files makes work a breeze. What do you dislike? The only thing I dislike is how slow it sometimes is for new Guru cards to be created. For example, the guru card for the Blank Date and Time Concerns Guru Card. Recommendations to others considering the product: Guru is well organized and makes accessing important information and files quick and painless. What problems are you solving with the product? What benefits have ...

Love Guru

What do you like best? It's so much easier to quickly browse our resource library and not have to switch between multiple documents! What do you dislike? At times it can get a little slow. Other times just forgetting the right search terms can add some time to tasks, but I usually get there eventually. Recommendations to others considering the product: If you have a vast resource library, this is a lifesaver! What problems are you solving with the product? What benefits have ...

Guru Solved a Huge Problem For Us!

What do you like best? Everyone loves Guru at my company. The UI is clean and easy to navigate, editing cards is super user friendly, and we love the new feature of being able to export cards as a PDF. What do you dislike? The biggest downside of us is having to edit cards that exist in more than one collection. We have one collection we use internally and then one collection for our partners. Most of the cards that exist in our partner collection also exist in our internal ...

Guru has changed how we share knowledge- LOVE IT!

What do you like best? I love how simple and easy it is to create a space for sharing knowledge, and ensuring that what is added is kept up to date through validation. It's so intuitive. Anything I couldn't find out through the knowledge base, the support team were more than happy to fill in the blanks. Guru has really helped to improve how we share knowledge, best practices and onboarding. What do you dislike? The only thing I would say that I don't like is that there isn't an option ...

Guru makes finding workplace resources and documents incredibly easy

What do you like best? Easy to navigate, easy to share with others, a great comprehensive resource guide!! What do you dislike? It took a little getting used to, but that's true of any new service. Recommendations to others considering the product: Great ease of access and navigability What problems are you solving with the product? What benefits have you realized? Any time I have a question about workplace protocols or need to find a resource quickly, a simple search in ...

Guru Q&A "Cards" are much better than Old Style Procedure Manuals

What do you like best? It's much better than procedure manuals that get stale very quickly and nobody uses. This Q&A card system allows information to be "refreshed" more frequently and allows users to just get the answer they want, quickly. What do you dislike? Nothing yet. Everything in Guru is so far very useful and I have no complaints. Recommendations to others considering the product: Stop thinking about it and start using it... YESTERDAY! What problems are you solving ...

amazing knowledge sharing tool for our mid stage startup

What do you like best? knowledge alerts, ability to see who specifically has read a card and who hasn't, verification tool that push notifies you when info is out of date, ability to comment on cards What do you dislike? i haven't encountered anything i don't like about guru yet! What problems are you solving with the product? What benefits have you realized? knowledge base not always out of date; helps hold people accountable for reading new process changes which is super important