Guru Reviews in May 2025: User Ratings, Pros & Cons

Easy to use, difficult to maintain

What do you like best? This is an exceptional way to store and quickly reference company information and processes. You can easily search for info and you can easily submit questions to content creators if you don't find the information you are looking for. It has reporting on how frequently people use it and what info is being accessed most and least often. The UI is super easy and intuitive. When you create a "card" or piece of information, you can set reminders for you to go back ...

Guru is great!

What do you like best? I really like that there's an extension. I can just click it no matter where I am and grab the content I need. Also, It's super easy to search and there are some great filtering features on there so you can see exactly the content you're trying to find really quickly and really easily. What do you dislike? The only thing I don't like is that it goes away when you switch tabs and sometimes I have a ton of tabs open and I can't find it again very easily so I open ...

Guru is fantastic for documentation!

What do you like best? Guru helps keep all documents organized and easy to search for! It asks for users to update cards to keep information relevant What do you dislike? The notifications settings are a bit wonky and could be improved What problems are you solving with the product? What benefits have you realized? We use Guru for documentation and product updates. It's great to keep all documents in one place and it is one of the first tools we teach to new hires. There is a ...

Guru is my go to!

What do you like best? the information is very easy to find its great to be able to comment on the card What do you dislike? the sign in process is very slow when i have it open in ZD it's blocking neccessary information What problems are you solving with the product? What benefits have you realized? Our specialists are able to find information on policy very quickly

Easy to use

What do you like best? I like the ease of navigating in Guru. It is so easy to find things when I need help. What do you dislike? I dont know. I dont really have anything I dislike. Its really easy to use. What problems are you solving with the product? What benefits have you realized? It makes taking calls so much easier

Loving Guru

What do you like best? Love the organization of guru, easy formatting & cards What do you dislike? Would like to automatically have Cards in Set so you can review related cards from the bottom of the Guru Card you're looking at. What problems are you solving with the product? What benefits have you realized? Partner Support - organization of knowledge content for teams & specializations.

Quickly and organized with a kind learning curve

What do you like best? The ability to access previous inquires faster and also post needed info into documents or programs running separately with ease. What do you dislike? When windows stay populated after clicking on an additional tab. Recommendations to others considering the product: click away and learn you shall What problems are you solving with the product? What benefits have you realized? My interaction with this program is for client inquires and requires quick ...

Great tool for rev control!

What do you like best? I love the ease of adding documentation and documentation owners. Updating cards is easy, and tagging allows content to be found quickly. What do you dislike? If there were a solid migration tool, this would be absolutely incredible. What problems are you solving with the product? What benefits have you realized? We are solving enablement and documenting a fast-paced release cycle. We want our employees to find our internal team documentation quickly and ...

The best knowledge base platform out there!

What do you like best? Guru makes it easy to find exactly what you need across multiple applications. The structure of Guru ensures that the information is relevant and accurate. What do you dislike? Nothing, I can't wait to see the platform evolve. Recommendations to others considering the product: Utilize the support of your Guru Customer Specialist! What problems are you solving with the product? What benefits have you realized? Knowledge and resource dissemination ...

Guru Knows The Way

What do you like best? Collapsible, accessible knowledge bank. Quick, easy access, not bulky or obtrusive, easy to navigate. What do you dislike? Sometimes Guru is finicky, doesn’t pick up keywords that it should, takes forever to find the right card. What problems are you solving with the product? What benefits have you realized? Collapsible, accessible knowledge bank. Quick, easy access, not bulky or obtrusive, easy to navigate. Sometimes Guru is finicky, doesn’t pick up ...