Guru Reviews in June 2026: User Ratings, Pros & Cons

Great place to share and store information

What do you like best? Easy to find in folders organized by team What do you dislike? Admin restrictions and edit preferences are difficult to figure out Recommendations to others considering the product: So far, great experience! Like the design and ability to add loom videos, google doc, etc What problems are you solving with the product? What benefits have you realized? All internal information, questions, faq, onboarding docs - easy to access for teamwide visibility

Easy to use and great for managing our team's files!

What do you like best? Simplicity of it! It is easy to navigate through and find where my team has filed things away! What do you dislike? It's always difficult to get used to another platform. Looking forward to seeing how it integrates with the platforms we already use and how it can solve for the "files everywhere" issue bringing them to one easily findable place! Recommendations to others considering the product: I think it is great and very easy to use! Highly recommend :) ...

Great tool for managing content in a fast-changing business

What do you like best? Extremely easy to pick up and use the software, it's highly intuitive. The focus on bringing knowledge to users where they are working through option like the chrome extension and other integrations make for a powerful tool . What do you dislike? User management can get a bit complex with a relatively flat permissions structure. More advance features like component content management would substantially move the software forward What problems are you solving ...

Guru is a Marketing-Sales Alignment Game-changer

What do you like best? Guru makes it easy to keep everyone on the same page and maintain a high level of productivity across all teams within our company. What do you dislike? We've made this suggestion to Guru and it was well received but it would be nice if tagging capabilities were also color coded. Aside from that, no complaints. What problems are you solving with the product? What benefits have you realized? Our marketers have a better understanding of what the sales org ...

Amazing!

What do you like best? Ease of use, chrome extension, I use everyday. What do you dislike? The favorites sorting feature I haven't figured out yet. You send a lot of emails. Recommendations to others considering the product: Get it! What problems are you solving with the product? What benefits have you realized? Haven't figured out how to sort favorites yet. Favorites and tagging feature is a benefit I've realized.

G2 Review

What do you like best? All of the provided information and canned messages. What do you dislike? Some of the key words don't match search Recommendations to others considering the product: Play around with it. There is so much to look through. The more you look through, the more comfortable you will be with it. Use this for canned message ideas if you're stuck. Perfect for updates, knowledge and resources - so TAKE ADVANTAGE of this! I use this for the Protocol posts as well. ...

Great, lightweight yet powerful tool for knowledge base management

What do you like best? we use both the slack integration and the web app --- it's simple, easy to navigate, easy to update, and clear when something was last updated. What do you dislike? Nothing I can speak of at the moment --- it serves it's purpose well for me and the sales team. What problems are you solving with the product? What benefits have you realized? centralized repository for knowledge keeping information up-to-date with timely verifications and ways to set ...

Guru CHANGED our Enablement Program

What do you like best? I love using them to better organize and manage our knowledge. It more up to date than ever and easier to find which helps our techs and sales teams feel comfortable about not having to house their own knowledge binders. What do you dislike? I don't think I know many dislikes. They're helpful and understanding and are quick to turn suggestions into actions. What problems are you solving with the product? What benefits have you realized? We were trying to ...

It is an useful and easy to use tool

What do you like best? Guru allows for collaboration and learning in a quick an effective way What do you dislike? Because it is a collaborative tool it sometimes lacks standarts in terms of how people describe topics and search can become messy, but it is part of any social tool. Recommendations to others considering the product: I believe it is a very powerful and useful tool and people should at least have a go to see if it meets their needs. It is very suitable for the ...

Always being improved

What do you like best? Guru is very practical and helpful. Smart search makes everything easier, related and favorite cards save time, the widget is super light. Awesome! What do you dislike? It has opportunities on how push notifications can be better. In my work we must always be up to date with procedures, so improving the notifications to stuff that is more relevant could be an idea. Recommendations to others considering the product: Use the widget, check notifications and ...