Guru Reviews in May 2025: User Ratings, Pros & Cons

"Guru Ease of finding Macros"

What do you like best about Guru? importing macros from my database at work What do you dislike about Guru?

"Library for your work processes"

What do you like best about Guru? With guru, it is easy to access your work processes. It is like having the convenience of a library at your desk. Using guru as your tool assistant maximizes the collection and distribution of knowledge to the whole team.

"Guru cards"

What do you like best about Guru? Guru helps me a lot do resolved the customer's concern correctly. The process that they provided gives me knowledge and for me to be a productive customer service agent.

"Can't live without it"

What do you like best about Guru? - I love that I'm able to have a library of information that I can refer back to at any time by searching for a keyword and then being able to answer all my questions without having to bother others

"My thoughts on Guru"

What do you like best about Guru? It's like a refreshment of knowledge and reminds me of Wikipedia for jobs, definitely recommend this app. What do you dislike about Guru?

"Spreading the Know Across the World!"

What do you like best about Guru? It's just easy to use. Our teammates are all over the world, and it's an incredible resource to centralize all of our training and info so that we don't have to call each other or jump on meetings across time zones should we need an urgent answer to procedures or anything else. We also use it to store files that can be shared with clients, and it's nice to have those in one searchable and easily shareable spot. We also partner with agencies from time to ...

"Chronic Pain Coach"

What do you like best about Guru? The ease of searching and card organization. I can be proficient in my workflow. What do you dislike about Guru?

"easy accessible"

What do you like best about Guru? favorites card option /sub titles and groupings/coloured text What do you dislike about Guru?

"POV of a QA using Guru"

What do you like best about Guru? It's very accessible, you just have to install it as an extension and you can use it already! I love that we can have a collection for each cards that relates to one topic, it makes searching very convenient.

"Why Choose Guru for your CX Teams"

What do you like best about Guru? As a Team Leader for CX. Guru was an excellent tool for me and my reps to store any updates for our future reference. During coaching sessions, we can refer them to the Guru Cards, and the agents will be able to review the updates using the cards. Guru has made a Team Leader's work lighter as we have one reference, Guru. Our Guru is updated from time to time, and with that, we have on point knowledge base, which makes us help us give our members an ...