Guru Reviews in September 2026: User Ratings, Pros & Cons

"It would be impossible to do my job without it!"

What do you like best about Guru? Everything is categorized so that it is much easier to locate what I am looking for which I find so essential when talking to someone on the phone and am in need right in that moment!

"Guru has been the saving grace to our KM woes"

What do you like best about Guru? I love that Guru allows the responsibility of verification to the POCs that have the knowledge instead of having to run around and find the person with the answers.

"Guru cards, the best way to store knowledge and avoid asking things to your teammates"

What do you like best about Guru? When set up and organized correctly, Guru is a quick and easy way to search and have at hand any info you need What do you dislike about Guru?

"Guru is great"

What do you like best about Guru? The ability to have automatic verification - it helps our team trust the data better. Its also really easy to use, yet powerful. What do you dislike about Guru?

"Great paltform, user-friendly."

What do you like best about Guru? We're able to build a bible of information to ensure the whole team is aligned on new procedures, important information, etc. I like how super easy it is to use, you can categorize your cards per department, then by subjects, etc. You can add a tag to make it easier to search for things/cards in the search bar.

"Game Changer"

What do you like best about Guru? The best thing about Guru is the functionality. We have been able to utilize this platform in order to centralize our internal training documentation.

"Easy to navigate and very user friendly"

What do you like best about Guru? I enjoy how organized and 'clean' Guru is, I know I can always find the information I'm searching for. The 'favorites' feature is a huge help in saving important information for later to easily refer to. The chrome browser makes Guru very easy to access when I need a quick answer! There are so many options for organization so you can customize the information at hand. Knowledge alerts help relay important announcements and information to the team as a whole ...

"Guru is my business best friend"

What do you like best about Guru? The knowledge sharing, the reminders to make sure everything is still current, and data on how widely utilized each card that I make are for the rest of my company.

"One stop shop for all your informational needs"

What do you like best about Guru? Guru is helpful because it can be easily used company-wide. It's the most efficient way to share information within and outside of departments.

"Most user friendly help articles"

What do you like best about Guru? I like that finding answers to processes I need to address my callers is straightforward. I am just a new employee, and I didn't find it hard to use this system.