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Guideline - New SaaS Software

Guideline Reviews in May 2025: User Ratings, Pros & Cons

Secure your financial future with Guideline.

2.9

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Guideline Reviews & Ratings

2.9

Good

Based on 12 ratings & 520 reviews

Rating Distribution

Excellent

(377)

Very Good

(105)

Good

(10)

Poor

(4)

Terible

(24)

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Showing 461-470 out of 520

MR

Matt R

09/09/21

5 out of 5

"Super Simple - Excellent Service"

What do you like best about Guideline? Ease of use of the website and seamless integration with my payroll provider What do you dislike about Guideline?

MR

Mario R

08/27/21

1 out of 5

"Sloppy and Unreliable"

What do you like best about Guideline? Clean and simple interface and very clear when you have a task due. What do you dislike about Guideline?

GR

Grant R

08/17/21

0 out of 5

"It's Not a Functioning Software Product and is not Supported at All"

What do you like best about Guideline? It's cheap and simple, but doesnt do a lot of what a real company would expect from an administrator. What do you dislike about Guideline?

AU

Anonymous User

06/09/21

1 out of 5

"One disaster after the next"

What do you like best about Guideline? The sales process was easy, and the rest has been a disaster. The user interface is intuitive for employees, so that's nice, and if you are working with one of their integrated payroll companies like Gusto or Zenefits then it should work in a relatively seamless way.

AU

Anonymous User

04/21/21

0 out of 5

"Worst experience I have ever had with a 401K vendor. My advice beware."

What do you like best about Guideline? Nothing, they make everything hard. They have automated any customer service out of the process. Most distrubing they require an unprecedented amount of access not only to your payroll provider but also your bank account.

AU

Anonymous User

04/20/21

5 out of 5

"Easy and Cost Effective"

What do you like best about Guideline? The ease of use within the system. Guideline is easy to setup with your payroll system and is automatic. So easy. What do you dislike about Guideline?

AU

Anonymous User

04/20/21

5 out of 5

"Super helpful team and easy portal"

What do you like best about Guideline? I love how helpful the team was to get started What do you dislike about Guideline?

SS

Steven S

04/20/21

5 out of 5

"Frictionless experience using Guideline"

What do you like best about Guideline? Easy to use. Requires no training. Simple. What do you dislike about Guideline?

HD

Heather D

04/20/21

5 out of 5

"Guideline Has Made It An Easy Process For Everyone"

What do you like best about Guideline? I like that Guideline is easy! It was easy to set up from the employer's standpoint, and it was easy as an employee setting up my 401K. As the HR manager, I always get tons of questions when employees are setting up this kind of stuff, and I didn't have any. That's how easy it was!

AU

Anonymous User

04/20/21

5 out of 5

"Simple Streamlined Process to onboard - various investment options for employees"

What do you like best about Guideline? Simple onboarding process. You will be notified about what is missing with timelines. Very good mix of investment options What do you dislike about Guideline?