
GuideCX Reviews in June 2026: User Ratings, Pros & Cons
Your guide to efficient onboarding and happy customers.
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GuideCX offers custom pricing plan
GuideCX Reviews & Ratings
Spotsaas Editor’s POV
GuideCX is a project organization software that stands out for its ability to streamline project management processes with a focus on onboarding and customer engagement. The software excels in providing a centralized source of truth for project details, ensuring transparency and efficiency in managing tasks and timelines. The customizable templates and task ...Read more
GuideCX pros and cons
Track project information efficiently, including time spent on tasks and persons involved, enhancing collaboration.
Automation of tasks based on dependencies ensures projects remain on track and progress is visible in real-time.
Offers customizable solutions for mapping customer onboarding experiences, evolving with changing needs.
User-friendly interface and template options simplify project planning and management, even for complex projects.
The system could improve in simplifying task dependencies and manual changes in key dates within projects.
Custom reporting and field control features might require a learning curve and could offer more flexibility.
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Showing 71-80 out of 348
AU
Anonymous User
05/19/23
"GuideCX is an effective tool for managing projects with many moving parts and multiple stakeholders"
What do you like best about GUIDEcx? The way each task can have notes and individual statuses assigned to it makes the interactions and tracking of each project item simple, especially with the ability to view all project-wide and task-specific notes in a single place. The ability to view the project as a Gaant chart is also great for providing a quick overview of all tasks and the pace of the project. What do you dislike about GUIDEcx? Sometimes tasks will ask you if you want to leave ...
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AU
Anonymous User
05/19/23
"Implementation Manager"
What do you like best about GUIDEcx? GuideCX helps me keep track of where I am with multiple projects, as well as moving them along at the proper pace. What do you dislike about GUIDEcx? Not much. I wish they had Start to Start contingencies instead of just Finish to Start and admittedly, they may have this and I just haven't realized it yet. What problems is GUIDEcx solving and how is that benefiting you? GuideCX is helping me keep track of my responsibilities across multiple projects, as ...
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AU
Anonymous User
05/19/23
"GuideCX has done great for my team and we are happy to use it for day to day task!"
What do you like best about GUIDEcx? Very helpful and are always open to change! What do you dislike about GUIDEcx? Nothing to dislike! You are doing great! What problems is GUIDEcx solving and how is that benefiting you? It helps us track on what task are needed to be done with our clients!
AU
Anonymous User
05/19/23
"Really useful for providing visibility on projects"
What do you like best about GUIDEcx? It is a great place to share meeting agendas and notes, it means they are all in one place and our customers do not even have to log in to receive them. This makes it much easier to see the progress over time. I also really like being able to share a high level overview with stakeholders, where they are able to quickly and easily see the progress of a project as well as where it is going in the future. What do you dislike about GUIDEcx? I find changing a ...
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KN
Kelsie N
05/19/23
"I appreciate the visual tracking and breakdown GuideCX provides."
What do you like best about GUIDEcx? As a project manager, I find it most helpful to visually breakdown and communicate tasks with my clients. What do you dislike about GUIDEcx? It can be glitchy at times and does go down occasionally. What problems is GUIDEcx solving and how is that benefiting you? Clients are now able to see all tasks related to their onboarding, then can delegate within their own team.
BB
Brittany B
05/19/23
"Intuitive Project Management toold"
What do you like best about GUIDEcx? I love the ability to involve several different users within a project. From customers, internal users, and those keeping an eye on the project - All can be involved! What do you dislike about GUIDEcx? I wish that customers had the ability to assign tasks to their colleagues. As an administrator, I have to make those changes. That is the only item I can even think of because it is such a great tool. What problems is GUIDEcx solving and how is that ...
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AW
Angela W
05/19/23
"Game Changing"
What do you like best about GUIDEcx? GuideCx is a game changer for our business. We're better engaged with our customers, and it keeps our entire team focused on the project. Highly recommend! What do you dislike about GUIDEcx? It takes a while to get customers used to using the platform. What problems is GUIDEcx solving and how is that benefiting you? GUIDEcx has helped us keep on top of our customer projects and keep us all accountable to each other for the work that needs to be done. We ...
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SU
Simon U
05/18/23
"Onboarding clients to our software has become much more streamlined and predictable."
What do you like best about GUIDEcx? I can assign tasks to new clients; they need not remember another password and have all the info they need in the task descriptions. Guide CX reminds them, updates me and keeps the project on track autonomously. I love the new status change reasons. If a project runs late or is canceled, I can quickly explain the cause from my reports. What do you dislike about GUIDEcx? I want to be able to build a project or template from a list of pre-configured ...
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RC
Robert C
05/18/23
"Project Managing with GuideCx"
What do you like best about GUIDEcx? I like that GuideCx allows me to create project milestones. Starting a project can be a bit challenging. There are so many things to discuss. Where do you start?! I like to start with my questionnaire as it helps to break the ice. I then transition into our GuideCx portal. Our clients receive a link to the GuideCx portal that lets them see the milestones and the steps required in each. This gives our clients a level of control and visibility, so that ...
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IG
Iris G
05/18/23
"Friendly site"
What do you like best about GUIDEcx? You are able to interact to the customer in a friendly way and you can track each milestone of the projects. What do you dislike about GUIDEcx? The time that is set for each task is not that long. What problems is GUIDEcx solving and how is that benefiting you? Communication and timelines.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].