GuideCX Reviews in June 2026: User Ratings, Pros & Cons

"Convenient, smart solution"

What do you like best about GUIDEcx? I love the logical structure of the UI, and the attention to detail. Being able to see the tasks and edit them gives a better experience for me as a user. In addition, I like the ongoing support we get from GuideCX's team during the implementation of the solution. They are actively listening to our needs and working on implementing those features. What do you dislike about GUIDEcx? I would love having more software integrations and a more formal way of ...

"Great tool, could use some improvement"

What do you like best about GUIDEcx? The concept of project management, the tasks and the ownership each party can have. What do you dislike about GUIDEcx? There are no reminders that can be put on each task and private notes. Recommendations to others considering GUIDEcx: It is a great tool for project management, and can be customized to each everyone's needs. What problems is GUIDEcx solving and how is that benefiting you? Ownership of tasks is great, giving the client responsability.

"Phenomenal on all fronts!"

What do you like best about GUIDEcx? The simplicity and ease of use! The team at GuideCX has been one of the best to work with! What do you dislike about GUIDEcx? In its early stages, there are still some items that I'd like to see from a features/functionality standpoint. With that being said, they've been extremely responsive and worked with us closely to deliver on necessary items. Recommendations to others considering GUIDEcx: Get it! What problems is GUIDEcx solving and how is that ...

"Intuitive, Customer friendly, simple solution."

What do you like best about GUIDEcx? I love the simple functionality! I love that I can assign customer tasks, and get notified if they're stuck or have questions. What do you dislike about GUIDEcx? The inability to add attachments in the notes section proves to be frustrating at times. Lack of bullet points and sub-bullet points makes organizing and relaying info difficult at times as well. What problems is GUIDEcx solving and how is that benefiting you? My projects are more on task - and ...

"Game Changing Project Plan"

What do you like best about GUIDEcx? This tool makes every party accountable for their pieces of the project. They always know what is next. What do you dislike about GUIDEcx? The tool is pretty slow loading new screens Recommendations to others considering GUIDEcx: Use them to help you come up with a project plan that fits your needs. Their team is extremely helpful and responsive and wants to make you successful. What problems is GUIDEcx solving and how is that benefiting you? We are ...

"Easy to use Project Management system"

What do you like best about GUIDEcx? Easy to set up projects and track. Easy to create specific templates based on project types. What do you dislike about GUIDEcx? Reporting capabilities could be expanded. Ability to better format notes and sign-off task messages. Ability to better track and report out on project hours....hours have to sit at a task level not project level. Still waiting on User Trends capability. Recommendations to others considering GUIDEcx: If you're looking for ...

"Great Experience"

What do you like best about GUIDEcx? The ability to communicate via notes.... What do you dislike about GUIDEcx? The inability to assign PM's to templates What problems is GUIDEcx solving and how is that benefiting you? One central location to manage all projects.

"Biggest Help for Herding Cats"

What do you like best about GUIDEcx? GuideCX has made it so much easier to connect with large amounts of people on big projects. I love that I can add anyone at any time during the process. My favorite part is that I don't have to pester people to get their pieces of the project done, GuideCX does it for me. What do you dislike about GUIDEcx? I wish there was an option to mark a task as skipped. There's a "not applicable" option, but I would like to let clients know why we mark something ...

"Easy to Template Existing Project Plans"

What do you like best about GUIDEcx? We were able to take our existing project plans and quickly build a repeatable, scalable, and consistent project experience for our core implementations. The customer support is readily available as well and always very helpful. What do you dislike about GUIDEcx? So far, I have not run into any major issues from my own functional requirements or a client’s. Recommendations to others considering GUIDEcx: If you are looking for a task or project management ...

"Perfect for SaaS Implementation"

What do you like best about GUIDEcx? GuideCX is very intuitive to use and we love that our customer can log in but they don't have to, they can follow the project through the email notifications and interact with those. We are doing SaaS implementations so we didn't want to add yet another new software our clients would need to learn. What do you dislike about GUIDEcx? We have many templates and I wish there was a way to manage them all easier. I will say though, GuideCX has been very ...