GuideCX Reviews in July 2025: User Ratings, Pros & Cons

"GuideCX makes on-boarding easy for customers"

What do you like best about GUIDEcx? The customer has actionable steps to take without requiring hand-holding from our team. What do you dislike about GUIDEcx? Nothing, really. It's been really helpful for our team! Recommendations to others considering GUIDEcx: Make sure you present your various onboarding processes before you make a buying decision. They will likely be able to explain how your use cases can be satisfied by different features or "templates." What problems is GUIDEcx ...

"Easy to Use Project Management Tool for Software Implementations"

What do you like best about GUIDEcx? GuideCX makes it easy to invite collaborators to projects, including both colleagues and customers. What do you dislike about GUIDEcx? I would like to see additional reporting options, such as reports on specific tasks across projects. What problems is GUIDEcx solving and how is that benefiting you? GuideCX helps us stay on track during the implementation process by keeping track of upcoming tasks and sending reminders to the appropriate stakeholders.

"GuideCX makes on-boarding easy for customers"

What do you like best about GUIDEcx? The customer has actionable steps to take without requiring hand-holding from our team. What do you dislike about GUIDEcx? Nothing, really. It's been really helpful for our team! Recommendations to others considering GUIDEcx: Make sure you present your various onboarding processes before you make a buying decision. They will likely be able to explain how your use cases can be satisfied by different features or "templates." What problems is GUIDEcx ...

"Easy to Use Project Management Tool for Software Implementations"

What do you like best about GUIDEcx? GuideCX makes it easy to invite collaborators to projects, including both colleagues and customers. What do you dislike about GUIDEcx? I would like to see additional reporting options, such as reports on specific tasks across projects. What problems is GUIDEcx solving and how is that benefiting you? GuideCX helps us stay on track during the implementation process by keeping track of upcoming tasks and sending reminders to the appropriate stakeholders.

"Great tool to manage projects!"

What do you like best about GUIDEcx? The Project Overview. Plus, the possibility to track the tasks and generate reports of it. What do you dislike about GUIDEcx? The integration with HubSpot is limited to some accounts. Recommendations to others considering GUIDEcx: Great tool for short staffs and lots of clients. What problems is GUIDEcx solving and how is that benefiting you? Onboarding the clients with more visibility of the project.

"Collaborative Work"

What do you like best about GUIDEcx? The best aspects are the automated email task reminders, tailoring the projects with nonrestrictive dependencies, and great flexibility. What do you dislike about GUIDEcx? After seeing the demo of the next release, there is not much to dislike. What problems is GUIDEcx solving and how is that benefiting you? The main benefit that we see is allowing us to provide transparency with the customer; it creates less work as you can see exactly where the project ...

"A very nice experience till now"

What do you like best about GUIDEcx? Its easy to navigate between tabs to see what things are Needed and easy to communicate with clients What do you dislike about GUIDEcx? UI can be improved, currently a lot of things are not at front, have to dig inside a lot of layers like certain docs What problems is GUIDEcx solving and how is that benefiting you? With guideCX, we use it as integration tool in the onboarding stages

"Far and above my favorite work application"

What do you like best about GUIDEcx? GuideCX has drastically improved our implementation process, allowing automatic prompting of our customers to continue with their next steps. Significantly reduced the number of emails that I need to send to customers and makes the ones that I do send much more meaningful and personalized. What do you dislike about GUIDEcx? At times GuideCX can load a bit slowly, however this is not generally a problem. What problems is GUIDEcx solving and how is that ...

"User friendly project management tool."

What do you like best about GUIDEcx? I find GuideCX to be an intuitive project management tool. It is user friendly and easy to use a for managing multiple projects. What do you dislike about GUIDEcx? Time Tracking could be improved. Hours tied to each task that rolls up could be better. What problems is GUIDEcx solving and how is that benefiting you? A helpful tool to easily manage multiple projects within a professional services organization. Managing large and small projects with one ...

"Great product, great support!"

What do you like best about GUIDEcx? The ease of product use. GuideCX is a pretty powerful product without getting too in the weeds or complicated. What do you dislike about GUIDEcx? Not necessarily dislike, but I wish there were more robust ways to do bulk edits/global changes. What problems is GUIDEcx solving and how is that benefiting you? I am solving some issues with organization, keeping customers on task, and having an easy way to show the overall project plan. GuideCX is already ...