Guesty Reviews in September 2026: User Ratings, Pros & Cons

Justen is great and I am very happy…

Justen is great and I am very happy with Guesty

The support is amazing

The support is amazing! This service software has been HUGE in helping us grow our business tremendously and made my life so much easier as a multiple business owner spinning several plates.

Fantastic onboarding experience

Fantastic onboarding experience to Guesty, guided by Or Geva who was very patient and knowledgeable! The support team also seem very efficient also - response times are very quick. So far the platform seems extremely intuitive and easy to use. Looking forward to continuing the journey with Guesty!

Great team

Great team, listening to your needs

Integration Day 1 Questions

I went live today and had several questions and am so relieved after discovering this help chat. Thank you

⭐️⭐️⭐️⭐️⭐️ Review for Matt Palacio – Guesty Onboarding Specialist

Guesty Software and Matt was absolutely amazing to work with! He made the entire onboarding process smooth, efficient, and surprisingly fun. He’s friendly, funny, and incredibly knowledgeable.He shared so many helpful tips, tricks, and insights that are already making our business run better. What really stood out was how personable he was—he made me actually enjoy going through the details of setup and optimization.Guesty itself has been incredible too. The platform is powerful, intuitive, ...

World Class PMS Solution & Subject Matter Experts to Support New Users

As a new property management company owner and first time host of a vacation rental property - I not only needed to find a world class solution to serve as the foundation of our new start up business, I needed to find a solution provider that had a team of experts (actual humans!) that I could access / engage along the journey of setting up our new business. Guesty has met and exceeded our expectations.

Elle was a superstar at onboarding

Elle was a superstar at onboarding. We had lots of questions and she was alway on point and even able to anticipate what we needed before we knew. We are new to Guesty, but so far we love everything we see. They have a good team and are always ready to help. Happy to have them on our team!

Highly recommend Guesty!

We at Hostini are very satisfied with Guesty's service! Guesty is user-friendly, reliable, and has streamlined many of our daily operations. Their customer support is responsive and helpful whenever we have questions. Guesty’s features have enabled us to improve efficiency and provide a better experience for our guests. Overall, it has been a valuable tool for our business at Hostini and crucial to scaling out business.

Thank you, Juan. Thank you, Guesty.

I used to have a differentmanament company to manage my properties.I wanted to switch to Guesty since it can be integrated to many other platforms to boost up the booking rates.It was not an easy process to set it up. However, at once the system is completely set up, the result is worth to go with.I like the automatic massages and AI chat bot features especially.There are many other functions to add with additional fees but it is ok to start with basic functions in the beginning.The ...