Guesty Reviews in May 2025: User Ratings, Pros & Cons

Six months in and we are very pleased…

Six months in and we are very pleased with the Guesty software & team. The software has allowed us to reduce the manpower needed to run our operation while affording us the extra time needed to focus on growing our business. The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed. Go Guesty! :)

Guesty allows our company to manage more listings with less work.

Guesty is a great platform to manage all of our vacation rentals in one spot. Once you learn how to use the software it makes managing multiple rentals throughout different cities and counties very easy. We are able to manage more rentals with less staff because of their communication feature, which helps keep the guests informed and happy with saved responses to the same old questions that guests tend to ask. If you ever run into a problem or simply do not know what to do, the Guesty Staff ...

Guesty and Alex are amazing!

We have been actively using Guesty for well over two years, and we couldn't be happier. Guesty has been a true strategic partner in our growth, and thanks to their user-friendly channel management, automation tools, and guest communication system which can be completely tailored to our needs and those of our guests, we have been able to scale our business in a relatively short period of time. Most importantly, we value our ongoing strategic and technical conversations with our Guesty ...

GCS Excellence

Guesty Communication Services have been excellent in their service, communication and booking rate! We would highly recommend their care for your guests.

Thank You Guesty & Peta!

The best features that Guesty provides are their automations - auto-messages, auto-replies, and auto-tasks. These automation tools allow us to communicate with guests, housekeepers and owners more effectively. They assist us in running a smooth operation where our guests receive check in information automatically and we never have to worry about guests not having their check in instructions. Additionally we use auto-tasks to provide our housekeepers their daily schedules. Our housekeepers ...

Guesty has been excellent for us

Guesty has been excellent for us! It has really helped us automate 90% of our processes which has freed up much of our time to focus on guest services and the business. The software as well as the customer support has been truly amazing and we could not have been happier with our choice to implement.

Very good channel manager

The handling of this software is very easy and understandable.

Very good channel manager

The handling of this software is very easy and understandable.

Guesty is an amazing tool

Guesty is an amazing tool that simplifies all our daily operation, gives you a lot of information that help us taking decisions and our account manager Celine is simply the best ! We love guesty .

strong in adapting market change

strong in adapting market change, continuous enhancement on product/features. also impressed by the excellent customer service provided by the client manager. Will definitely recommend Guesty to all peers in short-term property management industry.