Guesty Reviews in September 2026: User Ratings, Pros & Cons

Perfect partner for growing businesses

Guesty is not just a property management platform but helps us understand and develop our business on a daily basis. They are the perfect sparring partner and management consultants for growing businesses.

DO NOT USE GUESTY! It's horrendous.

Guesty is literally the worst app I've ever used. So many hours of frustration and anger, and that's not my normal state. It just doesn't work, and there's nobody to help. They don't respond to my emails or call me back. Now that the free trail is over, I expected it to relinquish control of my AirBnBs, but it is trying to get me to pay for their product in order to be able to do anything. So I can't get into Guesty without paying the fees, and I can't control my AirBnBs bc Guesty is a ...

Useful and reliable

Great team, reactive support team and they do take our feedback seriously. Guesty has helped me a lot with my day to day management and I like that they always try to improve the quality of their software.

OG Guesty User!

Using Guesty to manage multiple suites is like having an entire team of staff making sure our business runs smoothly. Without the automation features, communications would be really hard to manage. Guesty streamlines the organization of separate suites in different locations (and with different owners) and would not be able to manage the size of portfolio we have without this software.

Guesty Delivers Comprehensive Functionality, Efficient Scalability, and Industry Leading Customer Support!

As a property manager in the short-term market for over 10 years, and having used multiple reservation software platforms, I can say with full confidence that Guesty meets all of our ever-changing needs and enables us to scale efficiently. The platform is extremely user friendly and provides all necessary controls and functions without being overwhelming. Guesty is receptive to customer feedback and continually implements updates to the software to continually improve its product and meet ...

Guesty is a very east to use website with super helpful staff members!

Guesty is a very east to use website, all the staff members are super helpful and we are so lucky to work together. Definitely worth a try!

Guesty has been a great experience

Guesty has been a great experience, it's user friendly and the team is always improving and giving us new tools make our jobs easier.

Cant beat the service!

We have been with Guesty for approximately 4 years and I am not aware of a company that can do all of the functions that Guesty does. We primarily appreciate not just the system but the fact that staff is readily available, knowledgeable and helpful. Sarat takes care of our account and he gives us so much attention (and we know we are a small customer). Great service and amazing software.

Payment gateway doesn't work

Update: Since my initial review below, I then started to receive double bookings as well as failed payments. Support is non existent. I've now switched....I've been very happy with YourPorter (now Guesty) for years but, soon after the change to Guesty all my booking.com payments failed causing me a major headache having to manually charge each customer through Stripe and having no security deposits, leaving me vulnerable. I opened a ticket months ago and nothing is happening. I'm so ...

Satisfied!

Guesty is an excellent nightly rental management platform, and excels at distributing on multiple booking channels. Message automation is another very helpful feature.