Guesty Reviews in May 2025: User Ratings, Pros & Cons

During our business review Joshua…

During our business review Joshua covered some key opportunities for us to implement and was very detailed with the follow up.

Great product

Great product - Happy user for app. 4 years.

Guesty..you better contact me asap

Guesty..you better contact me asap! Submitted a ticket. You are charging me for listings that were to be removed on the 1st onboarding call over a month ago and for services and products I purchased that are not being provided. My onboarding has only been 2 phone calls! This is extremely unprofessional.

Operations have never been this organized!

PROS: I really love how this application is all-in-one! It stores and organizes all the data, it helps with listings and reservations in different platforms, it helps with communicating with clients--operations have been more organized. CONS: The application cannot be used on the computer and the phone at the same time.

The guesty team is fantastic and the…

The guesty team is fantastic and the software is just as good.

Josh and Alex are Great

We have begun using Guesty as of September 1st 2021 and so far have been very impressed by Joshua and Alex, who have helped to seamlessly integrate us into the platform over the last week. After a rocky start in which we felt overwhelmed by the accounting module and some other aspects of the platform, we were especially impressed by the knowledge and proficiency that Alex demonstrated for the accounting module. In short, our experience since onboarding has been great.

No Support At All!!!!

If I could give it no stars I would. Honestly the worst system in the world with an amazing potential. If the system randomly goes down or a section of the system does such as where you set your prices for the accommodation your options are: 1. Email them via a ticket section and wait for a reply. Yeah, there is no option 2 like a phone number for urgent support. You literally cannot phone this company for anything. All your sales calls will be via phone call with posts of support at ...

Guesty...It's Everything You Need From A PMS

I have used Guesty as my PMS of choice for more than 2 years now. I have found that the service I recieve is nothing short of exceptional. The functionality Guesty has is 2nd to none and I am constantly improving my business through the functions available through Guesty. I also utilise the Guesty Communications Service as I have a number of properties and once they were onboarded properly, I have been very happy with their communications with my guests and also with myself. My Account ...

Improved the way we do business.

Improved the way we do business. User friendly system. Automations and intergrations are fantastically seamless. Highly recommend to anyone taking their holiday rental business to the next level.

Improved the way we do business.

Improved the way we do business. User friendly system. Automations and intergrations are fantastically seamless. Highly recommend to anyone taking their holiday rental business to the next level.