Guesty Reviews in June 2026: User Ratings, Pros & Cons

Wonderful Account Manager

Taylor at Guesty is a fantastic account manager, always willing to go the extra mile--smart, attentive, and genuinely enjoys helping her clients. She helps my company get the most from Guesty and actively encourages our growth. She is an excellent resource. Her deep level of knowledge and expertise are apparent. Guesty is great because people like Taylor are great.

I've been using the software since…

I've been using the software since December and I'm having all sorts of problems, mainly with booking rates and downloading data. The rates I set in Guesty are booked via platforms at different rates? When I download data to invoice my owners monthly I can't trust the data as some of it is missing, so have to check it line by line. I cannot speak to anyone and I find this really frustrating. When I do raise a query it take time to answer me due to the time zone or, I'm replying late at ...

Very good software

I tried another software before this and it was much harder to use than this one. This was extremely easy to learn and navigate. I had a few questions in the beginning and the customer service I received was impeccable.

Very good software

I tried another software before this and it was much harder to use than this one. This was extremely easy to learn and navigate. I had a few questions in the beginning and the customer service I received was impeccable.

Guesty has been an amazing PMS for Misfit Homes in Nashville

Misfit Homes in Nashville has used Guesty for quite some time now. Guesty has been an excellent PMS for our short term rental business. Its centralized platform, automation capabilities, channel management, Guest communication team, unified inbox, and data analytics have made it easy for us at Misfit Homes to manage multiple properties and increase revenue. Additionally, the support team at Guesty, especially Joshua, has been extremely helpful with any questions or concerns we have had ...

Guesty has been an amazing PMS for Misfit Homes in Nashville

Misfit Homes in Nashville has used Guesty for quite some time now. Guesty has been an excellent PMS for our short term rental business. Its centralized platform, automation capabilities, channel management, Guest communication team, unified inbox, and data analytics have made it easy for us at Misfit Homes to manage multiple properties and increase revenue. Additionally, the support team at Guesty, especially Joshua, has been extremely helpful with any questions or concerns we have had ...

"Great interface on the FE and BE compared to other products, but lacking some integrations"

What do you like best about Guesty? Guesty has an excellent, user-friendly interface for internal and external customers. We found it simple when onboarding new team members to maneuver within the platform. Compared to other competitor products, it's generally a more friendly UX. What do you dislike about Guesty? The biggest downside to Guesty, and why we ultimately migrated off the platform, is their volume handling and integrations were lacking. We have a wide assortment of booking ...

Taylor Was Phenomenal

Guesty has been a one stop shop for us. It makes our teams experience much easier and listing on all platforms a breeze. We love that they are adding new features and always improving. Our team sucess rep Taylor, was great. Our team loved meeting with her on our calls and each meeting was so productive and a lot of fun. Top notch service!

Michelle is my lifeline

Michelle at Guesty is very quick and detailed in answering all questions and helping to correct issues that come up. We are so happy with the customer service she has provided.

Support service is amazing

Support service is amazing. In general the tool is great and to be honest, as a professional host (+500 units), we need even more features but this platform is always improving so we are not planning any PMS changes any soon.