Groove Reviews in May 2025: User Ratings, Pros & Cons

Gotta make sure you leverage all their features.

What do you like best? I really like the workspace, flow, and actions feature to help organize my outbound sales communications. What do you dislike? Can't filter actions by flow step ... yet. That would be super helpful. What problems are you solving with the product? What benefits have you realized? Groove helps me keep an organized communications cadence when reaching out to enterprise sales prospects.

Sales Development Representative

What do you like best? I like how it helps me keep my cadences and stay organized. What do you dislike? Sometimes it is slow, but it is definitely improving a lot. What problems are you solving with the product? What benefits have you realized? Helping me reach out to a larger audience and keep regular cadences. Benefits as such

Do what it promises!

What do you like best? Excellent functionality for a sales team. Really helps in all functions, fully interconnected with Sales Force.Helps record activities, log calls and integrate with other programs. What do you dislike? The way it shows if the emails were read could be simplified, but it works well. Recommendations to others considering the product: You will love the platform, incredibly good for sales. It helps to track activities, account executives should really ...

A great Sales & Productivity integration tool with Salesforce

What do you like best? I like the appointment scheduler, activity dashboard, workflow automation and that you can create accounts/leads/contacts directly from your gmail. I Love the Google Calendar Integration. I also like their customer service - responsive, professional and very helpful What do you dislike? Nothing to dislike! It's a great product Recommendations to others considering the product: Try it out! It's amazing what this software can do to lighten your ...

Groove helps a lot with e-mails

What do you like best? what I like most is the calendar integrated with Google. What do you dislike? connecting directly from the groove is something that sometimes fails to connect What problems are you solving with the product? What benefits have you realized? I optimized my time because now I don't have to keep putting my appointments in the agenda and in salesforce, as he integrates he does it alone.

HUGE Time Saver!! LIFE SAVER!!!

What do you like best? My favorite so far is the fact that Groove will document for me in Salesforce. Even if I forget to log it, I can always go back and log it and it is THERE!! Super easy! What do you dislike? I wish that Groove would connect to our Training Summaries, but that is something that is unique to our company...so, I get it. Connecting it is just a small work-around. Recommendations to others considering the product: I encouraged the rest of our team to get ...

Awesome tool for a sales team

What do you like best? The ability to create marketing campaigns and manage prospecting communications. What do you dislike? When using the Groove plug-in to log Gmail correspondence to accounts/contacts etc in Salesforce, it can take a while to find the entry you are searching for. I wish it would automatically display the latest entry (i.e. account) that was linked as an option. Recommendations to others considering the product: Definitely a worthwhile tool What ...

Incredibly efficient outreach tool for email tracking, data analysis, and team collaboration

What do you like best? Flow creation & sharing; email tracking; SFDC integration with logging and flow between the two What do you dislike? A/B testing needs to be rolled out as a more widely used function; the number of templates and copies that are in my folder can get a bit confusing, a way to organize this a bit better would be great What problems are you solving with the product? What benefits have you realized? Mass outreach has been easy with Groove, as well as ...

Meets Needs

What do you like best? Groove has a calendar scheduler similar to calendly that works very well (Its confusing to some but those are also challenged by all technology) and its basic functionality works well once you get the hang of it. I wouldn't say its the most intuitive app, but for a basic SDR, it definitely gets the job done. What do you dislike? Its layout -I think it leaves a lot to be desired, and would be enhanced by more user friendly lay out and explanations on how to ...

I don't want to work without it!

What do you like best? I like the Templates and the ability to add emails to SF seamlessly. What do you dislike? I haven't found anything that I do not like about it. What problems are you solving with the product? What benefits have you realized? It is a time saver for me! The Templates prevent me from having to retype standard emails I write daily. Being able to use Groove to easily log emails into Sales Force speeds up my activities and provides accountability.