Groove Reviews in May 2025: User Ratings, Pros & Cons

Great Experience

What do you like best? I love how easy it is to build email templates for all to use. It is time efficient and professional. What do you dislike? I have not had a negative experience with Groove. What problems are you solving with the product? What benefits have you realized? Some benefits are time management, professional and very handy for on-boarding individuals to the team that will be utilizing emails.

Superb Sales tool

What do you like best? The capacity to make diverse lines of informing for the different enterprises and partners I pitch to and robotize a decent segment of my business cycle. I have around 10 distinct streams and it's extremely decent to most likely simply alter two or three lines on every effort except have a base dimension layout to depend on that I've had the capacity to A-B test with your investigation to demonstrate productivity. It's likewise extremely decent to monitor where ...

Brilliant app

PROS & CONS What are the best aspects of this product? I personally love giving my clients the opportunity to have their input regarding scheduling appointments with me. What aspects are problematic or could work better? Logging emails seems to be a little bit glitchy at the moment, and I find that I have to manually log a few, but not too many. Normally resetting the settings clears this out for a while. What features/services would you like to see in future versions of this ...

The one stop product for SDRs

PROS & CONS What are the best aspects of this product? Tightest integration with Gmail and SFDC on the market, well thought through product roadmap, designed for a truly account based sales mindset What aspects are problematic or could work better? The design of the product could be better What features/services would you like to see in future versions of this product? One place to execute all due steps What specific problems in your company were solved by this product? Lack ...

Sales taken to another level

PROS & CONS What are the best aspects of this product? I find extremely useful the email analytics, open/clicked-on links and replies. It's extraordinary useful information for me and my sales team in order to achieve customer success, and manage performance metrics. Another great features are email templates and flows that automate delivery of emails to my contacts, accounts or leads. It works seamlessly with Salesforce and Gmail. What aspects are problematic or could work better? ...

Great tool for B2B lead Management and Automation!

PROS & CONS What are the best aspects of this product? Groove is a great tool to connect to SFDC while working within Gmail. All the emailed could be automatically logged into SFDC without any manual work Flows could be created to make lead qualification process much easier. Now you can also view linked in information directly from the groove panel on gmail so you'd gain more information on the propsects while answering emails without ever changing screens. Amazing tool that I'd ...

Groove is amazing!

PROS & CONS What are the best aspects of this product? The overall ease of use and the email templates with the ability to track effectiveness. What aspects are problematic or could work better? I haven't found an aspect of Groove that isn't already great! What features/services would you like to see in future versions of this product? The product is perfect for my day to day functions and has exceeded my expectations. What specific problems in your company were solved by this ...

Groove is great!

PROS & CONS What are the best aspects of this product? Creating templates for common responses is a great way to stay efficient in correspondence and track who's opening those emails. Having visibility on open and click rates is a great way to know if your message is resonating. Also, the ability to sync communication with Salesforce is fantastic for CRM. What aspects are problematic or could work better? It would be great to see a break down in individual template performance. ...

We love Groove!

PROS & CONS What are the best aspects of this product? Ability to quickly mass target and touch contacts within our accounts What aspects are problematic or could work better? Some trouble editing "copied" flows. Time-consuming trying to manipulate to allow edits. Sometimes groove emails that are sent out to clients arrive in inboxes with distorted fonts and paragraphs. Makes for a poor experience, as clients have emailed us back stating that it looks copied and pasted and not ...

Groove was the perfect tool I needed to add on my belt

PROS & CONS What are the best aspects of this product? It is super easy to use, integrates beautifully with G-Mail and Salesforce and allowed me to easily scale my outreach efforts. I gain at least an hour each day back not having to log notes directly in salesforce. The reporting helps provide insight into what happens after you send your email, which provides peace of mind and helps me close business. What aspects are problematic or could work better? It gets a little tricky when ...