Groove Reviews in May 2025: User Ratings, Pros & Cons

Groove Provides Client Insight

What do you like best? I know when my clients are opening my emails, so therefore I know the best times to contact them. I also know when a client is ignoring me...because I can see when they've opened and not replied to my emails. Great insight. What do you dislike? There is nothing I would fix about Groove. I enjoy the insight and notifications of client interaction. Recommendations to others considering the product: My company uses it as an integral part of our email ...

Groove for the win

What do you like best? Primarily we use Groove to track correspondences with our Sales team and our customers and prospective customers. The other features have been increasingly adopted throughout the orgs. What do you dislike? Nothing to dislike, we're just working on increasing our footprint through additional feature adoption.Overall it's a great product / tool. Recommendations to others considering the product: It's highly likely that you'll love it. What problems ...

Recommend Groove for Gmail Users!

What do you like best? Groove is an amazing sales engagement tool. I am a previous salesloft user and honestly like Groove a lot more. Groove sits directly on top of salesforce and is made for gmail users, so the bi-directional sync makes completing tasks and creating outreach flows seamless. Groove is already paying off and helping me to schedule meetings. It was well worth the investment and is cheaper than salesloft. I was also considering Outreach, and while they have a great ...

Groove is an absolute must for AE's/SDR/ADM's

What do you like best? I love that groove is able to track email usage, sync up all emails with SFDC, and you're also able to set up flows(sequences) for email campaigns. So seamless and incredible. What do you dislike? There is nothing I dislike about Groove. It accomplishes exactly what you need as a sales professional. Recommendations to others considering the product: Just get it. What problems are you solving with the product? What benefits have you realized? I am ...

Invaluable tool with loads of functionality and great service

What do you like best? We initially chose Groove because it offers a 'just right' set of tools for our reps to use in scheduling and conducting customer outreach, with background sync-to-Salesforce functionality. We looked at _all_ the competitors, and Groove came out on top, in terms of ease of use, price, and being feature-ful yet agnostic about what other services we use. It doesn't get in our way, and the service is fantastic. I've been really impressed that such a new competitor in ...

I love it.

What do you like best? The way that I can follow if my messages are being perused and the it goes to SF consequently. In addition, you can scheddulle call, messages, subsequent meet-ups directely at your Agenda and SF. The tampletes are extraordinary too in light of the fact that you as of now have everything done. Besides, there is dependably somebody to assist you with any uncertainty you may have with the framework. Wich it is incredible. Since the asking never had any serious issue ...

Super useful business communications tool

What do you like best? I love being able to track my emails and the fact that they link directly to my salesforce pages. It is also extremely beneficial being able to know when and where my emails have been opened by prospects and clients to ensure I am keeping up with communications on the appropriate timelines for myself and those I work with. What do you dislike? I would love to see more integration between groove and the google suites interface. Recommendations to others ...

Love Using Groove

What do you like best? I love that I can track my email and see which ones are generating the most responses. It is very user-friendly and there is a small learning curve for new users. What do you dislike? I honestly can't think of something that I don't like about groove. What problems are you solving with the product? What benefits have you realized? We are trying to see which prospects are receiving and opening our emails and we are also trying to determine which emails ...

Great Program, Great Support, Overall Great!

What do you like best? I like the visibility that groove gives me, I can accurately see what emails have bounced, who has unsubscribed, etc. The product integrates well with our sales team works and makes my job a lot easier. What do you dislike? The training on how groove works has been pretty spotty in our organization. While this may be my organizations' fault and I have no knowledge of what training management & Sales Ops has received it seems like we don't have anyone at Uber ...

Groove makes it easy to connect with students and colleges.

What do you like best? I love being able to save my own templates and favor the ones I use most. It makes it easy to send information to students. What do you dislike? I wish I was able to make my own folders so I could better organize my templates. What problems are you solving with the product? What benefits have you realized? It's easy to send students information that they will need and provided them with checklists. It makes completing their applications easier.