Groove Reviews in July 2026: User Ratings, Pros & Cons

Groove review

What do you like best? I adore that I have every one of my formats and updates helpful to me when going to email my customers. I'm in client achievement and have many individuals to keep upbeat every day and this truly makes a difference. It is likewise an incredible method to ensure that the messages that I am sending are drawing in and getting customers to return and utilize them for future reference. What do you dislike? it's a great program, Honestly, I can't think of much I ...

Love using Groove!

What do you like best? I like that Groove helps me to stay on top of my prospecting outreach. The way everything is broken up into flows/steps helps me to not feel overwhelmed with the things I need to do. What do you dislike? There are a few bugs in the UI that occasionally bother me, but that's expected with any SaaS What problems are you solving with the product? What benefits have you realized? I'm able to stay constant with my email outreach and it's been helpful to be ...

The on-demand access of Groove

What do you like best? The multiple templates I can create that align to the marketing of this business. What do you dislike? The app does not work as frequently as I would think. What problems are you solving with the product? What benefits have you realized? Limitations in saving some of the salesforce connecter data

A must have tool

What do you like best? The ability to send out a link to clients with my calendar, integrated with other calendars from my team. What do you dislike? I don't have any items I dislike with Groove. Recommendations to others considering the product: Great tool, easy to use and value is immediate. What problems are you solving with the product? What benefits have you realized? Keeping track of all contact with clients and providing calendar links where clients can easily ...

Easy to use way to Automate sales and prospects activities

What do you like best? Easy of use and integration with Salesforce and Gmail is great. What do you dislike? No downsides at all - as long as your sync with Salesforce and email are set up correctly. I've missed this step sometimes and do no have all items logged so just need to pay attention. Recommendations to others considering the product: User can easily install and learn Groove on their own. Also have Chat support for end user help. You can send emails form Gmail still ...

Groove Review

What do you like best? Like that I can see when people open email and that it tracks my emails What do you dislike? nothing that I can think of at the moment What problems are you solving with the product? What benefits have you realized? emails are logged into our Salesforce that we use. So I don't always have to keep copies

Decent, could have some extra highlights

What do you like best? 1. Mechanization. Computerization. Robotization. Actually, anything you can think to robotize in a business job, Groove can do it. We have this thought things can either be mechanized or they can be close to home. The extraordinary consider Groove is that they can be both. We are doing exceptionally customized effort at an expansive scale. 2. Reconciliation. Score pulls information from Salesforce like Groove is Salesforce. I use Groove for things that are ...

Easy log all customer communication to salesforce.

What do you like best? Excellent software, integrates with gmail and auto logs all customer communication to salesforce. It's very easy to search and manually add if the customer uses another email address or their web developer emails. I also like the calendar option that allows the customer to book return calls directly into my google calendar. What do you dislike? Sometimes the formatting in my gmail breaks and I have to completely load gmail again. I'm not sure what's doing it ...

Groove Provides Client Insight

What do you like best? I know when my clients are opening my emails, so therefore I know the best times to contact them. I also know when a client is ignoring me...because I can see when they've opened and not replied to my emails. Great insight. What do you dislike? There is nothing I would fix about Groove. I enjoy the insight and notifications of client interaction. Recommendations to others considering the product: My company uses it as an integral part of our email ...

Great, Easy and Quick! Love it!

What do you like best? I am always able to access my template and change them at any time needed. The entire system is quick and easy to use!Overall, we are very metric based therefore being able to track the emails which work best has worked to my benefit and I have bee able to identify which templates work better than others. I also like how we rare able to track the emails which are being opened. If I see somebody has opened their email, it allows me to prioritize them and I am able ...