Groove Reviews in May 2025: User Ratings, Pros & Cons

I use Groove daily, mostly to check who viewed my emails

What do you like best? THe best thing is tracking my emails and logging them into the salesforce . I also daily check who viewed my emails so I can decide based on that who is interested in product. Love the shortcuts for sending already made emails. What do you dislike? Sometimes it registers when I open email that I send like somebody else viewed. Recommendations to others considering the product: Great tool for people working in sales. Makes your job way easier. Ability ...

Easy to use and very user friendly

What do you like best? The integration between gmail and groove is fantastic. I am able to access and create templates very quick and easy. The ability to see the open rate is essential and works great. This is a very wonderful option and any company should use it. What do you dislike? Sometimes there are updates that require a refresh. Not a big deal though. Recommendations to others considering the product: This is very easy to use. What problems are you solving with the ...

Nice and smooth

What do you like best? I like the fact that it tracks emails and fill the blanks. it's definitely useful when it comes to interacting with salesforce and being able to see email sent to better understand the customer's concern. What do you dislike? I wish the notification was more interactive and reminders were more developed. What problems are you solving with the product? What benefits have you realized? Usually emails and tracking customers.

Groove review

What do you like best? I like that groove allows for interface with other programs and also the calendar scheduler What do you dislike? I wish that when creating cases in salesforce from emails it pulled over the info What problems are you solving with the product? What benefits have you realized? scheduling meetings efficiently and also logging conversations in SalesForce

Love Groove! Makes my life SO much easier!

What do you like best? -allows me to connect with all of my students in an easy and efficient way! What do you dislike? -wish students on the other end had the opportunity to cancel meetings What problems are you solving with the product? What benefits have you realized? Problem: students cant cancel meetings Benefit: groove adapts to time zones which is awesome!

Groove makes managing emails easy

What do you like best? Reminders on following up as well as the ability to schedule email sends makes productivity more manageable. What do you dislike? It would be more helpful to see the breakdown of individual email templates in Flows, with ability to see data for each template, with a list of which recipients opened, clicked, etc. What problems are you solving with the product? What benefits have you realized? Managing timeliness of email sends, responses and follow ups. ...

Makes work easier

What do you like best? I have every one of my layouts and updates helpful to me when going to email my customers. The simplicity of making/altering email formats is incredibly useful for my work forms, as I have a great deal of monotonous correspondence with various customers. I had the capacity to installed my group and they were appreciative for how flawlessly it fit inside their current work process and improved their everyday errands. What do you dislike? Not a lot to hate, only ...

Great Product

What do you like best? I like how the Groove app brings everything together like my calendar and my salesforce. What do you dislike? I don't really have any dislikes about it. What problems are you solving with the product? What benefits have you realized? I am able to help my clients better and faster with Groove. It is a lot easier to track everything with Groove.

It corrects not only my spelling but also my grammar.

What do you like best? It not only corrects spelling and grammar but also suggests some words to complete the sentence in a more readable way. What do you dislike? I don't see any downsides of using Groove. Recommendations to others considering the product: You better install it to saves you time when making communications. What problems are you solving with the product? What benefits have you realized? I always email our clients and colleagues regarding our ...

Magnificent highlights and a positive usage experience

What do you like best? Groove is actually simple to utilize and carries out the responsibility that undeniably progressively complex frameworks do, better. It truly makes the way toward structure and dealing with a ticketing framework and an information base simple. It's the perfect mix of execution, ability, joining, and capacity. It just works and it's a delight to utilize. The reconciliations with Wordpress are truly smooth and the extra combinations with Slack and live talk support ...