Groove Reviews in May 2025: User Ratings, Pros & Cons

Groovy

What do you like best? Maximize my communication efficiency to all the interested parties I have to reach out to daily. What do you dislike? The flows are a little buggy and will not lead me re-add people to the same step they've been added to already, It does not let me remove them fully either. I have to create a new step in the same flow then delete the prior step. What problems are you solving with the product? What benefits have you realized? Onboarding efficiency, a ...

Renewals Specialist at Prezi

What do you like best? Groove is the best tool for sending me reminders on who I need to reach out to. Without it, I would not be able to do my job What do you dislike? Sometimes the reminders do not get registered and it becomes a very difficult task What problems are you solving with the product? What benefits have you realized? Without Groove I would not be able to do my job effectively

good following

What do you like best? to follow opened mail in real time to be able to contact the lead or client What do you dislike? the calls from salesforce are not always working well Recommendations to others considering the product: to use it to track your mails, calls. Better if you can integrate it to a cRM so all the info is concentrated in a same envoronment What problems are you solving with the product? What benefits have you realized? to call a lead as soon as he opened ...

Helps a lot !

What do you like best? I use Groove for : calls from salesforce, checking emails opening, my agenda links to schedule meetings easily... These 3 tools are very useful What do you dislike? Quality of calls sometimes bad, but not very often Recommendations to others considering the product: Definitely use it ! What problems are you solving with the product? What benefits have you realized? Time earning in scheduling meetings and in not dialing numbers

Groove is awesome

What do you like best? It is so intuitive and easy to use. Customer care is always available and helpful. All around a very well run company and product. What do you dislike? It does everything that I want it to do. What problems are you solving with the product? What benefits have you realized? Being able to send a message to all of our current customers that we have a new product available for them is incredibly efficient. Keeping prospects in the loop with anything and ...

Invaluable Software for Sales Engagement from a Scrappy and Reliable Company

What do you like best? Groove is a young company that listens closely to its customers and can quickly make changes based on individual preferences. This, along with a quick and helpful customer service team, has really helped us out more than once. The product itself is wonderful, but the team's attitude and dedication is what really makes it stand out. What do you dislike? Groove does not always have the feature sets of more established software, but more than makes up for it by ...

Vital to my Success

What do you like best? Reminders! Templates! Tracking emails and activity history! I also like setting emails to be sent at a later date. What do you dislike? When it malfunctions :( I've had a few instances where reminders weren't properly set, which was quickly fixed by the Groove team Recommendations to others considering the product: I think everyone should use Groove. It's so important to my daily working life as I cannot remember everything I need to do and all of the ...

Groove

What do you like best? Groove is very useful ! it's help every day to save some precious minutes ! Very helpfull ! What do you dislike? nothing, is very easy to use, and very isefull. . Recommendations to others considering the product: usefull and very easy to use ! What problems are you solving with the product? What benefits have you realized? save time !

Groove allows me to spend more time selling

What do you like best? I use Grooves Flow tool daily and am constantly brainstorming, testing, and iterating new communication cadences. What do you dislike? There were some hiccups to implementation in my organization. However most of that was from a lack of an internal champion really leading the charge for adoption. What problems are you solving with the product? What benefits have you realized? We track all of our outbound emails and associate those emails with their ...

The seamless tool that integrates with all of our customer data software

What do you like best? The integration is used to pull tough to track email data into other tools like Churnzero. I also love the scheduling features such as sending an email later (yes Google has that now, but I always used Groove first) and the calendar integration. What do you dislike? Nothing noticeable that I dislike about the product! Recommendations to others considering the product: If you have trouble with insight on your team's email conversations, this is the tool ...