Groove Reviews in July 2026: User Ratings, Pros & Cons

Great tool for sales and marketing collaboration efforts

What do you like best? Ability to run joint sales and marketing email campaigns. Marketing creates a template. Sales kicks it off. There's tracking to you let know which reps are participating in the campaign. The whole set up allows reps to personalize their messages. What do you dislike? Reporting could be improved and be more intuitive. For example, when I'm trying to track how many reps and who has used a certain template, it's not immediately clear which reps used the ...

Very helpful to work with

What do you like best? The boomerang feature for emails was useful when trying to remember which emails should be responded to at what time. What do you dislike? The features are robust enough for our company. Recommendations to others considering the product: BEWARE. During the renewals process, they will tell you one thing, then charge you for another. They are very shady, and are just out to take your money. The platform isn't worth what they're charging. They will ...

Next level prospecting tool

What do you like best? The ability to report actionable insights into who is interacting with my emails and what they are clicking on. Spaces are also very helpful when targeting prospects and understanding where to focus my efforts. What do you dislike? Simple startup bugs that will be addressed in the near future. One feature I do want to have is the ability to have a filter out option for O/C/R and take out the responded so I can focus only the primary prospects and not people ...

Essential e-v-e-r-y day !

What do you like best? The most helpful with Groove is to have all you're templates ready to be personalized and sent ! What do you dislike? For now, I don"t see any downsides of using Groove ! What problems are you solving with the product? What benefits have you realized? Thanks to Groove i'm more efficient ! Every mail sent to my contact will be linked to my CRM instantly

Flexible email tracker

What do you like best? I like the capacity of following my messages and logging them into the salesforce . I additionally day by day browse who saw my messages so I can choose dependent on that who is keen on item. Love the easy routes for sending officially made messages. I am ready to locally available new deals reps on the most proficient method to utilize Groove in 30 minutes or less. The UI is natural, and once you design settings to consequently log all messages against Salesforce ...

Groove Review

What do you like best? I like the FLOW feature which allows me to send email blasts What do you dislike? I wish you could configure the notifications so you can mute the email ones as it was cumbersome What problems are you solving with the product? What benefits have you realized? Groove allows me to sync my emails and Gmail activity with SalesForce which saves me time and increases my efficiency

Makes me do more with less

What do you like best? With Groove, leads are consequently put into the right lines of custom informing that makes managing a client through the purchaser's adventure simple. Prior to coordinating the device, my group had a very troublesome time juggling 150+ leads/month originating from different ventures and requiring custom lines of informing. It appeared we were continually playing get up to speed and never playing from ahead. Presently our group can make altogether more progress and ...

Best Sales Enablement tool!

What do you like best? The best part of Groove is the ease of use and the integration with Gmail and Salesforce. Creating flows and taking notes is so simple and easy. What do you dislike? The one downside is mass emailing can be slower because it only sends 1 email a minute. Recommendations to others considering the product: This is the best sales enablement tool I have used. What problems are you solving with the product? What benefits have you realized? The ...

Excellent tool for efficiency increase and insight

What do you like best? It's very simple to sync with Salesforce and get access to pertinent opportunities for continuity in customer interaction. And I love the little Chrome extension that shows the moment someone has opened an email, who they are, how many views, etc. What do you dislike? Not a lot I dislike. Just perhaps aspects I don't end up using. Like Flows and creating events through the tool. Recommendations to others considering the product: You'll be happy with ...

Groovy

What do you like best? Maximize my communication efficiency to all the interested parties I have to reach out to daily. What do you dislike? The flows are a little buggy and will not lead me re-add people to the same step they've been added to already, It does not let me remove them fully either. I have to create a new step in the same flow then delete the prior step. What problems are you solving with the product? What benefits have you realized? Onboarding efficiency, a ...