Groove Reviews in July 2026: User Ratings, Pros & Cons

Partner Advisor

What do you like best? We use this extensively for email outreach as well as setting up meetings using the calendar link. It's really user friendly for prospects and clients to book meetings with us now. What do you dislike? I haven't figured out all of the bells and whistles that are available on Groove, but look forward to finding the time to do so. What problems are you solving with the product? What benefits have you realized? I'm solving some of the issues surrounding ...

Account Executive

What do you like best? Flows! They help streamline my prospecting and are critical in setting appointments. They have great support every member of our team knows our account manager and they help when there are problems with training. What do you dislike? I wish they had an app for the groove dialer. Recommendations to others considering the product: Make sure you do a training there is a lot under the hood with groove and they are powerful tools. What problems are you ...

Incredible Platform that enables sellers to sell

What do you like best? Innovation and flow management. There's something special about a company that continues to build out a software that makes changes to help salespeople sell. Their support team is top-notch and very responsive and has walked me through different ideas when I have out-there questions. What do you dislike? The only thing I dislike is some features are required to be activated at a company level. As a user who loves to mess around with different beta features, I ...

Groovy

What do you like best? Maximize my communication efficiency to all the interested parties I have to reach out to daily. What do you dislike? The flows are a little buggy and will not lead me re-add people to the same step they've been added to already, It does not let me remove them fully either. I have to create a new step in the same flow then delete the prior step. Recommendations to others considering the product: Saves a lot of time automating your flow What ...

Great tool to aid your Salesforce sales

What do you like best? Lots of practical features. Ability to track prospect engagement, pulling up activity and notes at a glance in the Omnibar, automated email templates/outreach flows. Lots of little tools to make looking for information streamlined as well as helping manage your day to day tasks of outreach. Lastly, the support team is amazing. Lightning-fast response and resolutions of any questions, issues, or problems you may experience. What do you dislike? When in a flow, ...

Groove facilitates the engagement with our clients at its finest

What do you like best? Groove facilitates the engagement with our clients at its finest What do you dislike? just the response that could be informed at the time of engagement What problems are you solving with the product? What benefits have you realized? sending bulk emails to a majority of contacts saving time

Great way to streamline all emails

What do you like best? I love how you can create flows that can reach several prospects or clients and there is still a way to make the email seem personalized. I also use the scheduling function within Groove to give the client options in my calendar and I do not have to do the back and forth about what times work best. Lastly, it is always nice to see the notification when the recipient of my email has opened it. After using a similar product for the Microsoft Suite, Groove is so ...

Efficient sales management tool

What do you like best? Automatically sync salesforce data and checking on email click rate What do you dislike? click rate estimation is inaccurate for certain scenario - for example I receive postermaster reply saying this email is wrong but in Groove sometimes it still reflect this email is clicked. What problems are you solving with the product? What benefits have you realized? salesforces data sync

Groove Review

What do you like best? What is most helpful is the ability to automatically log correspondence to appropriate leads and entities. What do you dislike? There are really no downsides to using Groove. There are a large variety of tools available to take advantage of, depending on how extensive you would like to use Groove. What problems are you solving with the product? What benefits have you realized? Goove allows me to efficiently log correspondence.

Groove helps me on a day to day basis

What do you like best? the way it automates my emails when sending out in volume. The template feature is great and helps me streamline the way I work. What do you dislike? Sometimes the Dialler does not work correctly. What problems are you solving with the product? What benefits have you realized? Being able to automate mass emails - template helps me with my top 10 accounts I'm prospecting too. Benefits - being able to send more emails and have more time to personalise them.