Groove Reviews in May 2025: User Ratings, Pros & Cons

Groove - A Vital Tool for Generating New Business Through Email

What do you like best? Groove is an all-in-one email management and tracking browser plugin that provides transparency into email read/respond/click-thru rates as well as managing templates and follow ups . The tool is extremely valuable for anyone using email to sell and interact with clients. I use Groove to track email views, schedule follow ups and manage email templates. Groove also syncs with my company's CRM (Salesforce) which is very valuable for logging outbound emails. What ...

Convenient

What do you like best? I like being able to see client information without having to go on their page right away. It's a good start What do you dislike? I haven't found any dislikes as of yet. The product has worked well whenever I use it. What problems are you solving with the product? What benefits have you realized? Making sure we have accountable emails on our systems, which helps whenever we look back at something on our CRM for what was going on in the situation.

Groove Marketing on a large scale !!

What do you like best? This platform is the best to manage the entire customer service network, you can get the ability to make labels, add notes in email folders to have a greater organization. It is easy to use and configure, you will be able to create campaigns in a simpler way without having to worry about it, you will save a lot of time and you will be able to focus on creating the content, the interface is very intuitive and easy to navigate. What do you dislike? Our results ...

Increased Our Productivity

What do you like best? Ease of use of menus and seamless integration of our contact information. What do you dislike? Occasional glitches; these are usually resolved fairly easily but they can be disruptive. Recommendations to others considering the product: Massive expands reach and speed. What problems are you solving with the product? What benefits have you realized? Massive productivity boost

Groove Review - August 2020 - Awesome Tool!

What do you like best? I enjoy using the templates and the logging features. It is very helpful to be able to send emails quickly straight from my gmail account. Also, we use the logging feature to track emails within Salesforce. I like that I do not need to go into Salesforce to track emails. Saves me an extra step. I also like that I can schedule meetings with individuals easily using the scheduler link that syncs up to my google calendar. What do you dislike? I wish that you ...

Increases efficiency and productivity

What do you like best? The reminder feature - it allows me to stay on top of follow ups and is customizable in terms of timing which is perfect for altering depending on the client / content What do you dislike? Setting up flows seems to be difficult when sending to large groups. Takes a while to load, which makes it hard to search names and remove them. Another flaw is that contacts get automatically removed if they are "active in another flow" which most of the time doesn't ...

Simplifies my daily outreach allowing me to cover more ground than ever!

What do you like best? Setting up specific flows by industry and tailoring each has been extremely helpful. Whenever a new lead comes in it is as simple as adding them to the correct flow which then takes you step by step through the sales process, making sure your outreach is where it always needs to be. What do you dislike? Nothing really springs to mind to dislike. All of the functions are well thought out and planned accordingly, making it easier than ever to implement into ...

Fantastic tool & a time saver for operational excellence

What do you like best? * Helps in making calls quickly from any location - CRM & Mail * Easy to record all information in one place from all sources such as phone calls and web meetings * Helps organize things and track the mail communication. This allows to see where to pay more focus and attention * Great options for analytics to see where we need to pay more attention * Define the activities to be done on a global scope (using flows) and see the microscopic actions ...

Very usefull and time saver

What do you like best? I loke very much the Automation that I have in my follow ups What do you dislike? It's a powerfull tool and help me with my follow ups, probably you can be better if we can set different kinds of alerts. What problems are you solving with the product? What benefits have you realized? Extremely focus in follow ups

Fantastic Tool!

What do you like best? My favorite / most used tool are reminders. This helps me stay on top of follow-ups. I also LOVE the scheduler tool. It makes scheduling meeting with customers so easy! What do you dislike? Honestly, everything I use groove for I like. I do know we've had issues with email sending limits. Recommendations to others considering the product: It makes my workflow a lot easier. I use many aspects of it on a daily basis. I cannot imagine not having access ...