Groove Reviews in June 2026: User Ratings, Pros & Cons

Groove is an invaluable tool

What do you like best? The ability to track emails being opened for important emails is definitely my favorite feature. It gives you a great sense of whether important emails are being opened and reviewed by a customer. What do you dislike? There are few downsides to Groove. The only one I can think of is that when you send out a Groove Flow, it does generate a few more notifications than I would like. What problems are you solving with the product? What benefits have you ...

Game Changer for Outreach

What do you like best? Groove has been a game changer in my ability to perform continued outreach in a scheduled timely manner. It has kept all my prospects organized. I love the omni bar which links my Gmail, SalesForce and Groove accounts together and allows me to enter data into all of them very easily. What do you dislike? Contacts that have responded are not automatically removed as my settings scheduled them to be. Recommendations to others considering the product: ...

Easy-to-use application and Great Customer Service

What do you like best? being able to send emails to many clients simultaneously and getting notified of when they read the email. What do you dislike? when copy pasting the email from a different place, the font doesnt stay consistent. i have to send myself 1-2 sample emails to figure out if the font looks correct. Recommendations to others considering the product: for anyone who manages a large client base, this is definitely a great time saver. What problems are you ...

Groove Review

What do you like best? Mass email functionality and read receipts on emails What do you dislike? Some of the feature functionality is hard to understand when setting up mass emails. Recommendations to others considering the product: Take the Groove flow training. What problems are you solving with the product? What benefits have you realized? Mass outreach to prospects. Benefits are tracking the response rate from the prospects.

Groove makes my work automated so i am able to do multitasking

What do you like best? Tool itself awesome and it governs end to end process of running email campaign What do you dislike? As of now its not allowing me to import leads in csv format. May that can be considered by Groove team Recommendations to others considering the product: Its a good tool to explore and adapt for Business development teams What problems are you solving with the product? What benefits have you realized? Its solving my day to day challenges with ...

Groove helped me to increase my efficiency for prospecting

What do you like best? The concept of Flows is very interesting. In sales, momentum is they key. I strongly recommend Groove. What do you dislike? Flow field customization. I can't add more fields, for instance, country code (I cover international territory) Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? Its easy integration with SFDC makes follow-ups tasks easier and faster.

Saves tons of time

What do you like best? Saves so much time when recording activity to salesforce. Love the ability to set reminders, add times I'm free to schedule meetings, and be able to see how many views I've had on emails. What do you dislike? Not really a dislike, more likely my lack of trying and understanding, but wish it was easier to set up flows and make them more personal. I rarely set them up, because I prefer to be very specific when reaching out to a customer. I want to reference our ...

Groove a Proven Must-have

What do you like best? Groove continues to develop and strengthen it's product and tool-set. Its flexible to allow each user to tailor outreach efficiently that is specific and targeted. Groove provides all the analytics that you would need to improve your outreach to get effective results. It has everything in one, email tracking, outreach tools, call logging, click to call, full integration with Salesforce, Gmail, Outlook, calendar and scheduling tools.. What do you dislike? ...

Make a bigger impact with Groove!

What do you like best? I really enjoy the Flows that Groove allows my team to utilize to pursue and connect with clients. The other feature I really enjoy is the open email feature. It is once to know when someone has already opened and read an email. What do you dislike? I have not come across any downside to Groove at this time. Recommendations to others considering the product: Email tracking What problems are you solving with the product? What benefits have you ...

Makes work simpler and more efficient

What do you like best? Simple to keep track of communications . What do you dislike? Sometimes it is faulty and needs reset . What problems are you solving with the product? What benefits have you realized? Makes it easy for my team to quickly have the correct communications, allows us to be efficient in our work.