Groove Reviews in June 2026: User Ratings, Pros & Cons

Groove review

What do you like best? Keeping track of my daily activities so I know how to organize my day What do you dislike? It's difficult to remove people from flows sometimes, there's a glitch What problems are you solving with the product? What benefits have you realized? Staying organized, keep track of my daily tasks, which helps me hit my numbers

Love Groove!

What do you like best? I love how Groove lives on top of our Salesforce database so information is transferred and synced in real time. Also - Groove Workspaces is fantastic. Our teams are collaborating more than ever with this tool. What do you dislike? Groove analytics is fantastic and provides all you would need to know - but when you export any data out, the data pull tends to leave out some key information. Example - if I go to Groove analytics and look at 'call data', I can ...

The convenience of Groove

What do you like best? The convenience. Being able to see if potential clients have received and read emails I've sent is crucial What do you dislike? Constant notifications, but other than that I'm happy with it Recommendations to others considering the product: Your email game will be a lot more organized if you bring Groove into the mix What problems are you solving with the product? What benefits have you realized? What emails are working best for people. Some ...

Helpful for prospecting and tracking progress!

What do you like best? i like being able to see when a prospect opens my email What do you dislike? i wish the calling and texting had more features What problems are you solving with the product? What benefits have you realized? it is beneficial to have everything connected via Groove, Gmail and SalesForce

Groove

What do you like best? The easy of the flows and the data analytics for each step What do you dislike? I have multiple flows which arent easily organised but that is probably my use rather than Groove itself! What problems are you solving with the product? What benefits have you realized? Automatic email flows to clients. Sales leads, tracking and booking in calls and emails with clients.

Happy with Groove

What do you like best? I am a Customer Success Manager in a SaaS company that serves Enterprise customers. In my role, I have a lot of interactions (emails, meetings, etc) with many customers. Groove make it easier to manage, keep track, and record those interactions. The integrations Groove has with Google calendar, Gmail, and Salesforce also are very helpful as they sync automatically and don't require me to manually update these. This also helps others in my organization or Leadership ...

eases use of CRM a lot

What do you like best? store, search and retrieve infos in CRM... What do you dislike? all the emails received from Groove...... What problems are you solving with the product? What benefits have you realized? easyly store and retrieve customer related info

Director of Business Development

What do you like best? The work flows portion. I like being effective. What do you dislike? Nothing yet. I have not felt the need to address dislikes. The customer service from Groove has been good so far. Recommendations to others considering the product: N/a What problems are you solving with the product? What benefits have you realized? We use to use Yesware; but, groove demo showed a different level of efficiency.

Groove is an easy way to communicate with multiple people at once, I would recommend this to anyone!

What do you like best? Being able to talk to multiple people is one thing that I love best about Groove. Its super user friendly also! I actually am able to teach my coworkers on how to utilize Groove which they end up loving it too! What do you dislike? One of the downsides is the fact that sometimes creating a CSV doesn't translate well to Groove. After some tries I was able to understand it but I believe this could be changed for the better. Recommendations to others ...

Groove is the grooviest! Love this tool!

What do you like best? Groove is so simple and intuitive to use What do you dislike? I do not have any dislikes about Groove! Recommendations to others considering the product: Sync up with your dedicated Groove Account Manager for all best practices! What problems are you solving with the product? What benefits have you realized? I am able to solve many outreach complexities with Groove. The benefits I've realized are high engagement with prospects as well as ...