Groove Reviews in May 2025: User Ratings, Pros & Cons

Groove helps streamline my communication with clients

What do you like best? It's easy and intuitive to use and figure out on my own. It helps me streamline email comms and cut down a tremendous amount of time by templatizing emails that I send over and over throughout my day/week. What do you dislike? I have a hard time keeping it connected with my gmail. I often just copy & paste templates from Groove website. What problems are you solving with the product? What benefits have you realized? It saves me a lot of time which is ...

Constantly evolving platform with a great support team.

What do you like best? I love that groove is easy to work with -- its a dream to get ahold of the team and its easy to understand that things are constantly being rolled out. The integrations with salesforce are amazing, especially how you can manage most things through the groove Omnibar and not worry about lagging around within our CRM. Its also great how you can fully customize how the integrations work. What do you dislike? Some of the integrations bug out every now and again, ...

Groove review

What do you like best? I like the reporting feature in Groove as well as the icon of email opens What do you dislike? It has some glitches and you cannot see how many opens on an individual email What problems are you solving with the product? What benefits have you realized? Has certainly helped me save time while prospecting

It looks good but the capabilities are glitchy and emails don't always log!

What do you like best? The look is very modern and nice to look at compared to the last tool we used. It's easy to go to flows and email templates from the entire sales floor and share them quickly. I also like how they provided a ton of training when we first onboarded and their support team on the website is there to answer any questions when you log on . The last thing I like is that their extension is pretty useful when I need to look at any notifications, tasks or dashboards ...

Such an easy tool to use - has increased my ability to connect

What do you like best? Groove has made it so easy for clients and potential clients to book times on my calendar to speak. Has increased my productivity and profitability. What do you dislike? I don't have a least helpful - it's all been great! What problems are you solving with the product? What benefits have you realized? My business is solving the problem of booking meetings at times that work for both parties. Has increased my production by setting up the meeting vs. ...

Love Groove!

What do you like best? I love how Groove lives on top of our Salesforce database so information is transferred and synced in real time. Also - Groove Workspaces is fantastic. Our teams are collaborating more than ever with this tool. What do you dislike? Groove analytics is fantastic and provides all you would need to know - but when you export any data out, the data pull tends to leave out some key information. Example - if I go to Groove analytics and look at 'call data', I can ...

Groove review

What do you like best? Keeping track of my daily activities so I know how to organize my day What do you dislike? It's difficult to remove people from flows sometimes, there's a glitch What problems are you solving with the product? What benefits have you realized? Staying organized, keep track of my daily tasks, which helps me hit my numbers

Grooviest Tool Out There

What do you like best? Ease of use is far superior to the competition. I've had the opportunity to use a number of these email automation and cadence tools and could not be more impressed by Groove. I've picked it up and been able to use Groove effectively in no time at all. The tracking, Salesforce integration, Gmail integration and ease of setting up templates and flows is great. Would recommend to anyone. What do you dislike? Can't say I have any real dislikes about this tool. ...

Awesome Product

What do you like best? Reliability/ efficient/ & effective/ Great Product What do you dislike? nothing to report as Groove makes the dream work What problems are you solving with the product? What benefits have you realized? When customer opens emails it gives you a sense of being in charge and having things under control. Great benefit for managing conversations with clients

5+ years Groove Customer

What do you like best? Honestly the support that we receive from Groove is impeccable. Onboarding is very easy and anything we need is just a phone call away. We would never leave Groove as a partner that we rely on to run our business. What do you dislike? We have not had any issues with the product that would qualify as a "dislike" actually. Recommendations to others considering the product: Review the sales automation features as this is more than just an email sync ...