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8.9

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GreenRope - CRM Software

GreenRope Reviews in May 2025: User Ratings, Pros & Cons

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4.4

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GreenRope Reviews & Ratings

4.4

Very Good

Based on 182 ratings & 192 reviews

Rating Distribution

Excellent

(137)

Very Good

(39)

Good

(12)

Poor

(3)

Terible

(1)

Expert's Review

GreenRope stands out as a comprehensive and highly customizable all-in-one CRM solution that seamlessly integrates sales, marketing, project management, and customer relationship tracking into a single platform. Its powerful automation tools, including workflow customization and journey mapping, empower businesses to streamline processes and enhance productivity. ...Read more

GreenRope pros and cons

  • Highly customizable and adaptable, making it suitable for varied business needs and industries.

  • Comprehensive all-in-one CRM solution with multiple features like email marketing, automation, project management, and reporting.

  • Excellent customer support and training sessions, with responsiveness and problem-solving that exceed expectations.

  • Affordable pricing, with cost based on contact count rather than the number of users, making it budget-friendly.

  • Steep learning curve for new users due to the extensive range of features and customization options.

  • Some features, like email templates, feel restrictive or could be more flexible in design.

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Showing 101-110 out of 192

10/05/17

5 out of 5

CRM Mastery

What do you like best? As a Business Coach I see people invest all the time in CRM, but they end up not using it properly. I found the support staff at GreenRope helpful and supportive in learning the tools needed to get in touch with my right clients. What do you dislike? It's not a dislike, but a reminder to use the support sessions offered. I could have save myself time and money if I started with the support rather than trying to figure it out on my own. Recommendations to ...

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JS

Jason S

10/05/17

5 out of 5

CRM Mastery

What do you like best? As a Business Coach I see people invest all the time in CRM, but they end up not using it properly. I found the support staff at GreenRope helpful and supportive in learning the tools needed to get in touch with my right clients. What do you dislike? It's not a dislike, but a reminder to use the support sessions offered. I could have save myself time and money if I started with the support rather than trying to figure it out on my own. Recommendations to ...

Read more

AI

Administrator in Management Consulting

09/30/17

5 out of 5

Long time happy client

What do you like best? The last year great improvements in the UI have been made. It seems like everytime I want to do something with Greenrope that it has the functionality. The customer service support is as good as any company I have every worked with. I also love how it tracks my leads and shows me which pages on website they visit. What do you dislike? Navigation is sometimes confusing but has been getting a lot more organized lately. Recommendations to others considering ...

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09/30/17

5 out of 5

Long time happy client

What do you like best? The last year great improvements in the UI have been made. It seems like everytime I want to do something with Greenrope that it has the functionality. The customer service support is as good as any company I have every worked with. I also love how it tracks my leads and shows me which pages on website they visit. What do you dislike? Navigation is sometimes confusing but has been getting a lot more organized lately. Recommendations to others considering ...

Read more

UI

User in Education Management

09/29/17

5 out of 5

GreenRope is an All-in-One system.

What do you like best? Greenrope has ALL the features I need for my business. What do you dislike? User interface is not intuitive. Needs to be modernized like InfusionSoft. Recommendations to others considering the product: Take time for implementation What problems are you solving with the product? What benefits have you realized? Email marketing. Reaching all of my constituents.

09/29/17

5 out of 5

Still finding new functions

What do you like best? We have bee using Greenrope for a number of years, and like the integration of many functions in a powerful package which is affordable for a small non-profit. What do you dislike? The wide range of features and functions makes Greenrope somewhat daunting. Not exactly negative, but requires a time investment. Recommendations to others considering the product: The online resources and regular webinars help to introduce and understand the many capabilities ...

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JK

John K

09/29/17

5 out of 5

Still finding new functions

What do you like best? We have bee using Greenrope for a number of years, and like the integration of many functions in a powerful package which is affordable for a small non-profit. What do you dislike? The wide range of features and functions makes Greenrope somewhat daunting. Not exactly negative, but requires a time investment. Recommendations to others considering the product: The online resources and regular webinars help to introduce and understand the many ...

Read more

UI

User in Information Technology and Services

09/29/17

3.5 out of 5

Great functionality but user experience and pricing can be better.

What do you like best? Breadth of functionality is awesome. Customer support is also very good. What do you dislike? User experience can be greatly improved. UI is very cluttered and GreenRope should look at other popular CRM tools for UI inspiration. GR is powerful as it is but using the platform is very cumbersome. Pricing is also not competitive compared to other solutions offering similar capabilities. What problems are you solving with the product? What benefits have you ...

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UI

User in Management Consulting

09/29/17

3.5 out of 5

greatly contributed to better structure our presales and marketing efforts

What do you like best? The linkage between companies and individual contacts, the level of details and history associated with the contacts, filter options, export options, campaign support, ability to customize interfaces (even though I would whish it would go even further!) What do you dislike? System performance (reaction time is quite slow when loading a page and this hinders the agility of the user, for example when closing or updating a CRM activity) The filter options ...

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09/28/17

5 out of 5

Excellent Software, Terrific Customer Service & Tech Support

What do you like best? I like the ease of sending regular emails. Each week, we send a mass email to around 20,000 customers offering a different special each week. It is very easy for our customers to opt out, but most of them appreciate receiving our emails and stay opted in. Greenrope software provides great reporting, so that we can determine which emails, subject lines and promotions get the greatest readership and produce the most revenues. On the rare occasion that I need ...

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