Greenhouse Reviews in September 2026: User Ratings, Pros & Cons

Best ATS to work with.

What do you like best? Learning how to use the platform is very intuitive; the ability to go more in depth is there should you choose it, but you can get your job done as a recruiting organization complete even without using every single customizable feature. What do you dislike? With new features being added so often, sometimes it's difficult to know where to look to constantly improve and add-on to existing processes and flows. Recommendations to others considering the ...

Lacks Focus on the End User

What do you like best? There is not a single thing that greenhouse is the best at in terms of ATS competition. What do you dislike? The reporting for Greenhouse is non-existent and the reporting that does exist is highly inaccurate. Our recruiting team has to purchase a third party service to integrate into GH APIs in order to get accurate reporting. Additionally, Greenhouse will roll out "features" that will completely change the work flow of the platform with no notice to ...

Easy for recruiters and hiring teams to use. Great customer support. Responsive, receptive.

What do you like best? Greenhouse customer support and account management teams are very helpful What do you dislike? I find the google sheets integration buggy What problems are you solving with the product? What benefits have you realized? Day-to-day recruitment Reporting Bringing more structure and consistency to interviews

Greenhouse is seamless and easy to use!

What do you like best? I like the interview plan capabilities. It is so nice for the recruiters to be able to create the interview plan within the platform and not have to send interview requests. I also really like the customization of the offer fields and tokens. Greenhouse is a wonderful platform! Our Customer Success Manager, Alex, with GH is also phenomenal to work with. He knows everything and is always willing to help! What do you dislike? I think there could be mild ...

Great experience with Greenhouse!

What do you like best? Greenhouse is easy to implement and get new users up to speed. Greenhouse allows us to create a smooth hiring process, from posting an outward facing job description, creating interview kits, collecting team feedback through robust scorecards etc. Greenhouse helps to keep our team accountable while creating a great candidate experience. The ease of use integrating with DocuSign for offers is an added bonus. Approval flow is also a great feature that allows for ...

Sr Recruiter

What do you like best? Greenhouse is very user friendly and easy to navigate around. What do you dislike? There is nothing that I dislike about Greenhouse. Recommendations to others considering the product: Greenhouse is the best ATS I have worked with. If your company is looking for a new ATS I would suggest considering Greenhouse. It is a seamless process. What problems are you solving with the product? What benefits have you realized? Gathering feedback from ...

Lamborghini of the ATS world for mid-large companies (150- sub 5,000 employees)

What do you like best? Greenhouse is configurable to the needs of your business - and the best part is that it can scale with you whether you're in high growth mode or slowing down. The reporting capability is solid and can be customized to business needs. If built right, there's enough functionality in the platform to provide for varying interview processes enough rigor to maintain consistency for accurate reporting. Gathering approvals for both requisitions and also offers is very ...

The best ATS out there!

What do you like best? Greenhouse makes recruiting seamless. I've been a Greenhouse customer for over 5 years and I've never been unhappy. All of the Customer Success Managers I've had over the years have been extremely helpful and willing to answer any of my questions. Reporting and scheduling are some of my favorite things about the platform. My company briefly switched to another ATS, and we instantly regretted leaving Greenhouse. When we came back a year later, the platform was ...

Greenhouse overall has allowed me to complete my scheduling/interviewing tasks

What do you like best? The overall system is easy to work with and new users find it easy to use as well. What do you dislike? Currently cannot "schedule" individual tests to go out, which has been an issue since we do not sent tests in bulk. Why can I schedule a rejection email, but not an email for an exercise/test/document submission? Any chance candidate's could stop getting the Greenhouse emails in their spam folders? We constantly get told that our outreach ...

A system clearly not designed by anyone who has ever recruited.

What do you like best? Easy to schedule Hiring Manager interviews. What do you dislike? Horrific reporting and candidate search capabilities. Unless you subscribe to the highest tier you are forced to use their baked in reporting which is nearly useless. Finding a candidate that previously applied or attaching a prospect to a position that isn't open is nearly impossible. Add in the fact that information is spread across multiple pages requiring you to constantly be clicking ...