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9.4

Spot Score

Greenhouse

Greenhouse Reviews in May 2025: User Ratings, Pros & Cons

Efficient hiring, fair decisions. Unlock the best talent.

4.5

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Greenhouse offers custom pricing plan

Greenhouse Reviews & Ratings

4.5

Very Good

Based on 1125 ratings & 306 reviews

Rating Distribution

Excellent

(183)

Very Good

(98)

Good

(15)

Poor

(5)

Terible

(5)

Expert's Review

Greenhouse has cemented its reputation as a reliable and user-friendly applicant tracking system (ATS) that streamlines the recruitment process for businesses of varying sizes. Its intuitive interface, seamless scorecard system for structured interviewing, and customizable features make it an appealing choice for recruiters and hiring managers alike. Users ...Read more

Greenhouse pros and cons

  • Highly intuitive and user-friendly interface, requiring minimal training for recruiters and hiring teams.

  • Customizable workflows, scorecards, and templates that enhance structured hiring and consistency across hiring processes.

  • Seamless integration with third-party tools like LinkedIn Recruiter, Calendly, DocuSign, and Workday, enabling efficient workflows.

  • Excellent customer support team and dedicated account managers who are responsive and helpful.

  • Reporting features are often cited as weak, lacking flexibility and requiring third-party tools or extensive configuration to meet advanced needs.

  • Permissions and user role settings can be complex, clunky, or difficult to manage effectively in some cases.

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Showing 11-20 out of 306

AH

Alex H

11/17/20

3 out of 5

Greenhouse overall has allowed me to complete my scheduling/interviewing tasks

What do you like best? The overall system is easy to work with and new users find it easy to use as well. What do you dislike? Currently cannot "schedule" individual tests to go out, which has been an issue since we do not sent tests in bulk. Why can I schedule a rejection email, but not an email for an exercise/test/document submission? Any chance candidate's could stop getting the Greenhouse emails in their spam folders? We constantly get told that our outreach ...

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CB

Caleb B

11/17/20

0.5 out of 5

A system clearly not designed by anyone who has ever recruited.

What do you like best? Easy to schedule Hiring Manager interviews. What do you dislike? Horrific reporting and candidate search capabilities. Unless you subscribe to the highest tier you are forced to use their baked in reporting which is nearly useless. Finding a candidate that previously applied or attaching a prospect to a position that isn't open is nearly impossible. Add in the fact that information is spread across multiple pages requiring you to constantly be clicking ...

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MW

Martin W

11/16/20

4 out of 5

Very user friendly ATS

What do you like best? UX of the ATS in general Easy and fast creation of templates for jobs, messages and so on Scorecard feature Custom Messages and templates based on job location What do you dislike? Advanced reporting is a bit challenging System limitations for multibrand companies such as automated Confirmation email just for the account not by location What problems are you solving with the product? What benefits have you realized? Fast set up ...

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WS

Wendy S

11/13/20

5 out of 5

Greenhouse - Applicant Tracking System

What do you like best? Greenhouse is simple to use, has a helpful dashboard with action items and provides insight into our recruiting metrics with many useful reports. What do you dislike? I would love to have a user portal so that candidates can track the status of requisitions they have applied to. What problems are you solving with the product? What benefits have you realized? We use Greenhouse to track approval processes for offers and soon we will approve ...

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AJ

Allison J

11/13/20

5 out of 5

greenhouse review

What do you like best? The ease of reviewing resumes and the flow of moving people from one step to the next. Scheduling interviews and providing well thought out scorecards right in the meeting invite is so helpful for keeping everything organized and clean. the flow from interview to offer to onboarding is seamless and easy. What do you dislike? when we first get on greenhouse, the permissions section was confusing, and i've still had a hard time understanding ...

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NG

Nikhil G

11/13/20

4 out of 5

A straightforward ATS with an advanced Harvest API well suited for a mid sized organization

What do you like best? Greenhouse has a very intuitive, self explanatory UI, a very good API, absolutely competent success manager & a reliable support team. Greenhouse has a very strong set of partners. Wherever Greenhouse is falling short with regards to functionalities you generally work with one of their partners and can integrate those partner tools via the API credential management. GH offers a BI Connector which you can then connect to your data warehouse to carry out ...

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JC

Jon C

11/13/20

4 out of 5

Working with Greenhouse

What do you like best? My Account Manager is super responsive and very helpful. I havent been the easiest person to work with and she does a great job of getting me the info I need. What do you dislike? 3 main thins. 1) mostly on the reporting side, it isnt as flexible as I would like, however they have recently announced some new reporting features and I havent had the time to dive into it yet. 2) creating reqs is a pain - I would like to see templates that could be easily ...

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PN

Patrisha Nicole R

11/12/20

5 out of 5

Greenhouse made recruitment process more efficient.

What do you like best? Applicant tracking made easy. Generating reports are also made more convenient because of the filters. Moreover, it helps in optimizing the recruitment process. It is also easier to collaborate with teammates and schedule interviews. What do you dislike? Sometimes there are inconsistencies with the reports and activities made in the applicant's profile. What problems are you solving with the product? What benefits have you realized? It helps the ...

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LG

Lauren G

11/12/20

5 out of 5

Comprehensive ATS System that allows me to engage and communicate well with candidates + managers

What do you like best? Integration of other apps such as Grayscale and Calendly Bulk Actions Ease of use What do you dislike? Would love to see more AI integrated into the system What problems are you solving with the product? What benefits have you realized? Ability to track and record measures (reporting) Ease of scheduling Benefits of thorough candidate tracking

AL

Andrew L

11/12/20

5 out of 5

Great ATS!

What do you like best? UX and UI is great, lots of automation tools, easy to install, workflows are seamless What do you dislike? The private jobs feature was disabled, also there is no resource planning or headcount planning tool available - this would be a product that would really ensure Greenhouse is number one amongst competitors What problems are you solving with the product? What benefits have you realized? Automation, candidate screening, offer processes etc