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Grasshopper - VoIP Providers

Grasshopper Reviews in July 2025: User Ratings, Pros & Cons

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3.4

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Grasshopper Reviews & Ratings

3.4

Good

Based on 234 ratings & 78 reviews

Rating Distribution

Excellent

(59)

Very Good

(7)

Good

(0)

Poor

(0)

Terible

(12)

Expert's Review

Grasshopper is a versatile solution that excels in providing users with the convenience of having a separate work number without the need for an extra phone. Its cost-effectiveness and ease of use make it a great asset for small businesses seeking efficient communication solutions. Users appreciate features like call forwarding and text messaging, along with the ...Read more

Grasshopper pros and cons

  • Grasshopper allows users to have separate work and personal phone numbers, aiding in organization and professionalism.

  • Cost-effective and easy to use, suitable for small businesses.

  • Reliable call forwarding and voicemail transcription features.

  • Integrates well with other tools like Slack and Hubspot for seamless call management.

  • Issues with call drops in certain service areas.

  • Limited texting capabilities and lack of contacts in the desktop app.

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Showing 11-20 out of 78

AU

Anonymous User

11/26/22

5 out of 5

"Perfect phone solution for the very small company!"

What do you like best about Grasshopper? Ease of set up and maintaining, changing settings. What do you dislike about Grasshopper? Lack of scalability and user interface - does not grow easily with company needs. What problems is Grasshopper solving and how is that benefiting you? Very responsive customer service team and very diligent in solving problems and answering questions.

AU

Anonymous User

11/26/22

5 out of 5

"Perfect phone solution for the very small company!"

What do you like best about Grasshopper? Ease of set up and maintaining, changing settings. What do you dislike about Grasshopper? Lack of scalability and user interface - does not grow easily with company needs. What problems is Grasshopper solving and how is that benefiting you? Very responsive customer service team and very diligent in solving problems and answering questions.

AU

Anonymous User

11/26/22

5 out of 5

"Perfect phone solution for the very small company!"

What do you like best about Grasshopper? Ease of set up and maintaining, changing settings. What do you dislike about Grasshopper? Lack of scalability and user interface - does not grow easily with company needs. What problems is Grasshopper solving and how is that benefiting you? Very responsive customer service team and very diligent in solving problems and answering questions.

AU

Anonymous User

11/26/22

5 out of 5

"Perfect phone solution for the very small company!"

What do you like best about Grasshopper? Ease of set up and maintaining, changing settings. What do you dislike about Grasshopper? Lack of scalability and user interface - does not grow easily with company needs. What problems is Grasshopper solving and how is that benefiting you? Very responsive customer service team and very diligent in solving problems and answering questions.

AU

Anonymous User

11/26/22

5 out of 5

"Perfect phone solution for the very small company!"

What do you like best about Grasshopper? Ease of set up and maintaining, changing settings. What do you dislike about Grasshopper? Lack of scalability and user interface - does not grow easily with company needs. What problems is Grasshopper solving and how is that benefiting you? Very responsive customer service team and very diligent in solving problems and answering questions.

AI

Anthony I

11/04/22

5 out of 5

"Just Do It"

What do you like best about Grasshopper? I like that it's a set it and forget it solution. I've never had an issue and it separates my personal from my business calls. What do you dislike about Grasshopper? I'd like to be able to text more than one picture at a time. What problems is Grasshopper solving and how is that benefiting you? The ease of call forwarding to a call center is huge. It allows my business to operate in a professional manner and helps us to appear bigger than we are.

AI

Anthony I

11/04/22

5 out of 5

"Just Do It"

What do you like best about Grasshopper? I like that it's a set it and forget it solution. I've never had an issue and it separates my personal from my business calls. What do you dislike about Grasshopper? I'd like to be able to text more than one picture at a time. What problems is Grasshopper solving and how is that benefiting you? The ease of call forwarding to a call center is huge. It allows my business to operate in a professional manner and helps us to appear bigger than we are.

AI

Anthony I

11/04/22

5 out of 5

"Just Do It"

What do you like best about Grasshopper? I like that it's a set it and forget it solution. I've never had an issue and it separates my personal from my business calls. What do you dislike about Grasshopper? I'd like to be able to text more than one picture at a time. What problems is Grasshopper solving and how is that benefiting you? The ease of call forwarding to a call center is huge. It allows my business to operate in a professional manner and helps us to appear bigger than we are.

AI

Anthony I

11/04/22

5 out of 5

"Just Do It"

What do you like best about Grasshopper? I like that it's a set it and forget it solution. I've never had an issue and it separates my personal from my business calls. What do you dislike about Grasshopper? I'd like to be able to text more than one picture at a time. What problems is Grasshopper solving and how is that benefiting you? The ease of call forwarding to a call center is huge. It allows my business to operate in a professional manner and helps us to appear bigger than we are.

AI

Anthony I

11/04/22

5 out of 5

"Just Do It"

What do you like best about Grasshopper? I like that it's a set it and forget it solution. I've never had an issue and it separates my personal from my business calls. What do you dislike about Grasshopper? I'd like to be able to text more than one picture at a time. What problems is Grasshopper solving and how is that benefiting you? The ease of call forwarding to a call center is huge. It allows my business to operate in a professional manner and helps us to appear bigger than we are.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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