GoToWebinar Reviews in June 2026: User Ratings, Pros & Cons

Reliable webinar service that is full featured

What do you like best? I like how easy it is to install and join a webinar. I have never hosted a gotowebinar, but the user side of it is easy to learn and reliable. What do you dislike? While it's not a deal breaker, it is something that gotowebinar does that a couple of it's competitors doesn't do: Take up space after the webinar is over. Some other webinar services that I like either are all web-based, or uninstall themselves automatically after the webinar is over. It's not a huge ...

Choppy but usable

What do you like best? I liked the ability to control interaction with viewers. I also liked the variety of methods in which information could be shared with viewers. There was a robust amount of options for sharing screens, mobile devices, video, audio, call in audio, etc. What do you dislike? I disliked the stability of the connection. It was chopping losing audio or video several times. Despite our strong internet connection I found it to not be the most reliable system. What ...

Couldn't do my job without it

What do you like best? I am a big fan of dedicated registration pages that have 2 sections for branding. Often I host guests on my webinars and it's very useful being able to promote my company as well as the guest's company. What do you dislike? I'm not a big fan of the process to run reports after a webinar. There are multiple reports you can run, but you have to set the criteria for finding the webinar you'd like even if it had ended a few minutes prior. There should be defaults to ...

Reliable software that gets the job done.

What do you like best? I like that it is very user friendly for those who are not necessarily tech-savvy. What do you dislike? Sometimes the sound is a bit choppy, but this could be due to internet connection versus the software. Recommendations to others considering the product If you want a software product that is easy to use and meets your basic needs for online meetings, then GoToWebinar is a really good option. You have the options for calling into the conference/meeting, or ...

User of GoToWebinar for vendor conferences

What do you like best? GoToWebinar is powered by Citrix, which is a very well-known company to those in the tech industry. I trust them with my data. The product itself works great with very little lag or connection issues. The iPad app works great! What do you dislike? To join a GoToWebinar via the computer, you must install extra software or browser add-on's. This adds unnecessary hassle and setup time to joining a meeting. Additionally, on a hires display, the standalone app on ...

Training Manager GoToWebinar Review

What do you like best? It is an easy to use tool for webinars. A conference line and screen share link is provided, and there isn't a limit to how many people can join a call. What do you dislike? GoToWebinar has crashed on me during a webinar I was hosting. I called into their support team and didn't get the troubleshooting I was hoping for. It happened again to another one of my colleagues. Recommendations to others considering the product Great for calls where you will be having ...

Good for executing webinars but post-webinar admin is a pain

What do you like best? The audio and video quality tends to be consistent and quite good compared to some other webinar and conferencing tools i've used. This is the main I continue to use GoToWebinar. It also has a good integration with HubSpot marketing software. What do you dislike? My main dislike is having to manually convert the webinar recording file and then manually upload it back into the platform - annoying and time consuming and can be missed if your not careful. Would be ...

Great Webinar Platform With Multiple Conferencing Features

What do you like best? This platform is complex enough to work with a number of different types of webinars - involving poll questions, handouts, multiple speakers, etc - but simple enough to be able to explain to a novice in a short amount of time. I like the design of the control panel and way various modules can be detached for more focus. What do you dislike? The platform can be a bit buggy and its functionality can be very dependent on the robustness of your internet connection. ...

Useful business tool

What do you like best? Easy to use, intuitive interface, and very rarely Run into bugs. My favorite feature is the Questions box so I can take Q&A live during a session and I mute people while I answer them. This allows me to have a conversation with them individually while in a group session. What do you dislike? Once in a while I get a connection error which throws off the whole session. It's rare, but does happen. Once every two year maybe? Recommendations to others considering ...

Awesome for every caliber of a professional!!!

What do you like best? I love Gotowebinar! Myself as well as MANY of my associates & company use it all the time! As well as other professional that I know also use it! The ease that it allows to use it and the ability are second to none! Professional & quality! Access for clients/customers is simple and efficient, with no hassles! I highly recommend it to anyone wanting to expand their business or even their hobby or talent! What do you dislike? I can honestly say that ...