GoToWebinar Reviews in June 2026: User Ratings, Pros & Cons

Excellent Training Resource for External Customers

What do you like best? I really like the fact that this resource is easy to use when working with clients outside of my company. I do not have to provide many instructions and the user is able to sign up and log on with ease. There are no software downloads that are necessary to get the program running. Also, the features to interact with the customers are very useful. What do you dislike? The new interface for setting up a new meeting was confusing at first, but just took some ...

GoToWebinar use in everyday business

What do you like best? Easy and effective, user friendly interface which can be learned in an instance. Easy to manage, history of webinars accessible, recording option is a must use! What do you dislike? You lose a little of engagement with Customer if you have a meeting without seeing people in person. You are not feeling emotions, there is no feedback provided while seeing faces and expressions - however we try to have first few meetings in person and then pursue with Webinar ...

Good product for hosting webinars

What do you like best? I love the new multi session reporting! It has been valuable to see engagement over multiple sessions of the instructional webinars we host. I also love the attention ratings. What do you dislike? I dislike having to call Support. Get e-mail and chat Support!! It is a big inconvenience to have to add another phone call to my already busy day. Also, I would only use phone support for an urgent issue, not a quick question that doesn't need to be addressed ...

One of the best and most simplified webinar systems

What do you like best? Love how easy it is to setup, publish, host and record a webinar. The whole process including the email follow-ups sent to attendees, directly from the platform, makes the whole process easy and complete. Managing panelists, attendees, Q&As, etc are simple and most panelists we've had in our webinars, learned the system UI pretty quick, even though it was their first time using it. What do you dislike? Video stream feature is a great feature, but need to ...

Wonderfully easy webinar program

What do you like best? The ease of use is outstanding. The UI is easy to use and full of useful info after they recently updated it. What do you dislike? I dislike the cost and that you can only have 1 organizer with the account I have. Competitors all allow more than one organizer at the initial price point. Recommendations to others considering the product: This is one of the best webinar platforms available. It is more costly than the others but has very little issues and ...

Been Happy Using Go To Webinar for several years now

What do you like best? I like the easy connections that Goto Webinar makes. I have not had many problems with linking people into my webinars or with them accessing the webinar. I really like the recording features and being able to get an MP4 of the session. What do you dislike? I find that the access to the area where people upload materials is buried deeper than is convenient. It would be good to get a notification when someone uploads a file. Also I have not been able to put ...

Great Product for B2B - Improves Productivity

What do you like best? Our company uses GoToWebinar to put on several webinars each month for information and education of our clients. We could not have the reach we have without it. We also use it for one-on-one meetings with clients when our GotoMeeting is already in use. It's been an absolute life-saver for me in particular. What do you dislike? I really don't dislike anything about it, other than that occasionally a customer will not be able to receive the registration ...

We use GoToWebinar for all our marketing webinars

What do you like best? The platform is pretty easy to use for live webinar events, both for presenters and attendees. I also like the recording options, ability to send automated emails to attendees and the robust reporting. What do you dislike? Setting up the webinar registration page with images can be tricky. Recommendations to others considering the product: Figure out the size requirements of the featured image and logo image and replicate them. We actually use the 'logo' ...

Love all the new features

What do you like best? I love the ease of use and the reporting! It's nice to be able to interact more with my attendees. We don't have a need to use all the features, but we LOVE what we do use! What do you dislike? I can't think of anything that I don't like. I don't have the need to use all the features now available, but what I do use is very comprehensive and fulfills my needs perfectly! Recommendations to others considering the product: Make sure to attend their user ...

Easy to use, works well for most use cases

What do you like best? It's pretty simple getting up and running with GoToWebinar. It fuels all of the webinars we run on our marketing team and most go off without a hitch. Provided everyone is in the same room, it makes multiple organizers/speakers easy to set up. The UI is pretty solid and the webinar analytics are decent enough. What do you dislike? It's really, really tough to manage multiple presenters in disparate locations with GTW. If more than one person has keyboard & ...