GoTo Resolve Reviews in May 2025: User Ratings, Pros & Cons

"A Real and Genuine Screen Sharing tool with high end security."

What do you like best about GoTo Resolve (formerly GoToAssist)? One of the main reason why GoToAssist is best in class as its easy to use for customer-end.In other words, when we connect with an end to end customer it's very easy to explain to the customer how to log in and connect to the remote server in this app.Their security is high class and after the session end, there are no logs or traces left on the customer's computer.Its proven and one of the most trusted remote software from ...

"A Real and Genuine Screen Sharing tool with high end security."

What do you like best about GoTo Resolve (formerly GoToAssist)? One of the main reason why GoToAssist is best in class as its easy to use for customer-end.In other words, when we connect with an end to end customer it's very easy to explain to the customer how to log in and connect to the remote server in this app.Their security is high class and after the session end, there are no logs or traces left on the customer's computer.Its proven and one of the most trusted remote software from ...

"Very helpful"

What do you like best about GoTo Resolve (formerly GoToAssist)? helpful and informative application that constantly help me maximize productivity What do you dislike about GoTo Resolve (formerly GoToAssist)? I do not unlike anything about it. I have no complaints. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? Communication, productivity

"Amazing experience"

What do you like best about GoTo Resolve (formerly GoToAssist)? user friendly and comfortable to the user. i would recommend this to my peers so they can be benefited with this amazing tool. professionalism is the synonym for their service really appreciate the way team works together. Hope everyone one will have same experience like me. Thanks for giving me this opportunity. user friendly and comfortable to the user. i would recommend this to my peers so they can be benefited with this ...

"Amazing experience"

What do you like best about GoTo Resolve (formerly GoToAssist)? user friendly and comfortable to the user. i would recommend this to my peers so they can be benefited with this amazing tool. professionalism is the synonym for their service really appreciate the way team works together. Hope everyone one will have same experience like me. Thanks for giving me this opportunity. user friendly and comfortable to the user. i would recommend this to my peers so they can be benefited with this ...

"Daily User for Connection to Client Desktop PCs"

What do you like best about GoTo Resolve (formerly GoToAssist)? With GoToAssist I can easily and quickly connect to my client's PC and see and control their desktop. As I work in support it is imperative that I am able to accurately understand the issue I am being asked to resolve. By connecting and interacting directly to the client's PC I am able to not only see any errors present, but I am also able to watch the client as they go through their process. By doing this I am able to track ...

"GoTo Assist is used daily for all my business needs"

What do you like best about GoTo Resolve (formerly GoToAssist)? I like that GoTo Assist allows me to easily connect and and interact with my clients and their desktops easily and flawlessly each and everyday What do you dislike about GoTo Resolve (formerly GoToAssist)? Nothing, without GoTo Assist I would not be able to complete my day to day work. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? I solve all of my clients billing and accounting and ...

"Go to Assist review"

What do you like best about GoTo Resolve (formerly GoToAssist)? The unattended installer is very useful. The remote support client is very fast What do you dislike about GoTo Resolve (formerly GoToAssist)? I cant think of anything I dislike. If I had to pick something I would say I would like the option to setup endpoint groups. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? we use this for remote support and unattended access.

"Go to Assist review"

What do you like best about GoTo Resolve (formerly GoToAssist)? The unattended installer is very useful. The remote support client is very fast What do you dislike about GoTo Resolve (formerly GoToAssist)? I cant think of anything I dislike. If I had to pick something I would say I would like the option to setup endpoint groups. What problems is GoTo Resolve (formerly GoToAssist) solving and how is that benefiting you? we use this for remote support and unattended access.

"Daily User for Connection to Client Desktop PCs"

What do you like best about GoTo Resolve (formerly GoToAssist)? With GoToAssist I can easily and quickly connect to my client's PC and see and control their desktop. As I work in support it is imperative that I am able to accurately understand the issue I am being asked to resolve. By connecting and interacting directly to the client's PC I am able to not only see any errors present, but I am also able to watch the client as they go through their process. By doing this I am able to track ...