GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"I have most of my clients on Jive & they are happy."

What do you like best about GoTo Connect? Their included feature set is bigger + better than their rivals, and they provide 24/7 phone support. Also included is an extremely powerful dial plan editor, better than any other provider i have ever tried (and i've tried most in the past)

"The BEST voIP Company"

What do you like best about GoTo Connect? The customer support team are so reliable, professional and courteous to our needs. What do you dislike about GoTo Connect?

"Quick and Easy Phone System"

What do you like best about GoTo Connect? As a small non profit, its great to have an auto attendant to handle our call flow and direct the calls to the appropriate person.

"Great system for any size business"

What do you like best about GoTo Connect? Ease of use Low price

"Great Dependable Service"

What do you like best about GoTo Connect? Staff is friendly and easy to deal with. Tech Support are on top of their game quickly finding solutions to any problem. What do you dislike about GoTo Connect?

"Highly Recommend Jive Communications"

What do you like best about GoTo Connect? Communication, value. and flexibility have set Jive apart from other VoIP vendors. We have 32 offices throughout the US and Canada, and Jive has been an excellent platform for our unified communications. Porting from 12 different voice vendors has been exceptionally smooth and any issues we've encountered along the way have been easily dealt with.

"CEO/Owner AMAST"

What do you like best about GoTo Connect? Very good customer service. I got good response to problem even though problems were not solve What do you dislike about GoTo Connect?

"Great fast responsive support!"

What do you like best about GoTo Connect? The communication I get from Jive and the attention they give to support issues is outstanding and seldom seen today. It is more than apparent that they care about customer retention. This is honestly the first company I have worked where the customer rep calls each month to check in with me and ensure all things are working properly.

"Great system for any size business"

What do you like best about GoTo Connect? Ease of use Low price

"Jive is a good service that hopefully will be great one day soon"

What do you like best about GoTo Connect? We switched to Jive from another VoIP service (one that we liked quite a bit) because of 1 major feature. Our CRM, that our small business committed to 100%, Redtail (the Tailwag version of their CRM), interacts with Jive's Click-to-Connect feature. This allows us to highlight any phone number in our CRM (and any phone number on a Chrome web page) and initiate a phone call. This phone call, including who was called and how long the call was, is then ...