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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 931-940 out of 1210

MW

Mary W

06/15/18

5 out of 5

"Best VOIP I have ever usexd"

What do you like best about GoTo Connect? I like the app - you can seamlessly switch from desk to phone with a click of a button What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

5 out of 5

"Flexible, Functional, Reliable"

What do you like best about GoTo Connect? Jive's all-inclusive package is fantastic as it eliminates the need to make a compromise between pricing and features. Jive is also incredibly flexible when it comes to configuration, and to date I have not run into a use case that I could build out in Jive.

AU

Anonymous User

06/15/18

5 out of 5

"Amazing"

What do you like best about GoTo Connect? I love the ease of setting up the dial plan and how quickly the changes implement themselves. What do you dislike about GoTo Connect?

LA

Lu Ann H

06/15/18

5 out of 5

"JIVE has an excellent VoIP solution"

What do you like best about GoTo Connect? JIVE pre-sales support is very thorough in making sure we have the right products, follows the sale through installation and delivery, and has prompt support if we have future questions or concerns

EB

Erica B

06/15/18

5 out of 5

"Excellent customer service!"

What do you like best about GoTo Connect? Any time I have needed assistance from customer service, Jive has responded quickly and has helped me solve the issue effectively.

AU

Anonymous User

06/15/18

5 out of 5

"Jive saved us $850 per year"

What do you like best about GoTo Connect? Ease of programming and the SUPER customer support What do you dislike about GoTo Connect?

TR

Theresa R

06/15/18

5 out of 5

"Outstanding service and fantastic value"

What do you like best about GoTo Connect? The flexibility of the Dial Plan. It can be as simple or as complicated as you need. Support is great and helps as much as you want.

AU

Anonymous User

05/09/18

5 out of 5

"Jive Communications Rocks"

What do you like best about GoTo Connect? The services of Jive are above par for hosted voice services. I've implemented numerous Jive solutions: campus, enterprise, residential/SOHO for a premium real estate agent and IP-PBX solutions using Jive's service including voicemail/automated attendant. There are several strategies that can be used but Jive is above board and offers quality I need and expect.

AU

Anonymous User

04/24/18

5 out of 5

"Great Platform and Service"

What do you like best about GoTo Connect? The platform is simple to configure and the tech support is world class. What do you dislike about GoTo Connect?

SF

Scott F

04/24/18

5 out of 5

"Jive VOIP for all"

What do you like best about GoTo Connect? Jive offers integration with ZOHO CRM, this allows click to call through the crm, also incoming calls will screen pop to make notes to the account or schedule future calls or events. Very easy to set up, drag and drop modules to route the calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].