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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 931-940 out of 1210

AU

Anonymous User

06/15/18

3.5 out of 5

"Solid VoIP service"

What do you like best about GoTo Connect? Call sound quality is quite good. Management system is as well. What do you dislike about GoTo Connect?

BF

babak f

06/15/18

3.5 out of 5

"so far so good, but costumer service hold are too long at times "

What do you like best about GoTo Connect? very responsive costumer service, I like shorter wait. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

3.5 out of 5

"Some limitations, but easy to configue and use"

What do you like best about GoTo Connect? Ease of set up and use through Admin dashboard. Support staff that are always pleasant and helpful. What do you dislike about GoTo Connect?

MH

Matt H

06/15/18

3 out of 5

"Great in area, not so in others, overall good service"

What do you like best about GoTo Connect? The configuration is clean and easy to understand, especially the call flow (IVR menu setup) with drag-n-drop, and ability to upload or record voice or MP3 (hold music) where needed. Shared voicemail, and ability to use physical phones vs just softphones.

AU

Anonymous User

06/15/18

3 out of 5

"Unfortunately, not a great fit for a complex dial plan"

What do you like best about GoTo Connect? The customer support is pretty good. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

3 out of 5

"Call forwarding issu"

What do you like best about GoTo Connect? Technician was very well versed in the technology and functionality of the system What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

2.5 out of 5

"Worked as described"

What do you like best about GoTo Connect? How the product actually worked and has rarely failed me on site What do you dislike about GoTo Connect?

AU

Anonymous User

05/09/18

5 out of 5

"Jive Communications Rocks"

What do you like best about GoTo Connect? The services of Jive are above par for hosted voice services. I've implemented numerous Jive solutions: campus, enterprise, residential/SOHO for a premium real estate agent and IP-PBX solutions using Jive's service including voicemail/automated attendant. There are several strategies that can be used but Jive is above board and offers quality I need and expect.

AU

Anonymous User

04/24/18

5 out of 5

"Great Platform and Service"

What do you like best about GoTo Connect? The platform is simple to configure and the tech support is world class. What do you dislike about GoTo Connect?

SF

Scott F

04/24/18

5 out of 5

"Jive VOIP for all"

What do you like best about GoTo Connect? Jive offers integration with ZOHO CRM, this allows click to call through the crm, also incoming calls will screen pop to make notes to the account or schedule future calls or events. Very easy to set up, drag and drop modules to route the calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].