GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

"Flexible, Cost Effective with Great Customer Support"

What do you like best about GoTo Connect? Jive is easy to set up, easy to use, easy to modify, and easy to learn. When I do have questions, technical support is very helpful.. They have at times, gone above and beyond what I would expect to help us accomplish what we needed. The features compared to other services are great, and the cost is in-line or lower than other similar services.

"Nice company to deal with, great customer service."

What do you like best about GoTo Connect? The customer service with Jive is great, they really try to work on issues if they arise. They also get back to you by phone and email. Their explanations on issues are easy to understand. They help you with everything you need to do when you are not sure how to work the website.

"We here at Aspen Appraising Group have been exceptionally pleased with our Jive service."

What do you like best about GoTo Connect? Since we switched from our previous carrier three months ago we have not had a single issue with our service. We did have a billing issue that was due to our phones not being configured as we originally discussed. This issue was immediately addressed and corrected. We were promptly credited the amount over charged. Their on boarding was simple and their dashboard user friendly. The customer service we feel has been exceptional. Very courteous and ...

"Our first move into IP phones and system went great!"

What do you like best about GoTo Connect? Very pleased with the availability of tech support. This was very important to me because this is our first experience with IP phones & systems.

"Vice President"

What do you like best about GoTo Connect? The installation was quick and simple to an existing Polycomm VOIP phone. The quality is better than my cell phone.

"Great company!"

What do you like best about GoTo Connect? Great customer support and prices are very competitive. What do you dislike about GoTo Connect?

"Jive ROCKS! Especially their support team"

What do you like best about GoTo Connect? Reliable, stable, easy to use, and the support team is incredible What do you dislike about GoTo Connect?

"Very Happy With Jive"

What do you like best about GoTo Connect? Jive has very good call quality, easy call routing of our 800 # , excellent software, very easy to transfer calls etc. We have probably been using their service for about a year and we are very happy with it. We recently started using their fax service which we are also happy with. We are saving a ton of money on phone lines, 800 long distance, fax lines etc. With Jive you can easily set up calls to ring to your jive phone as well as your cell phone ...

"Great service, easy to use and set up"

What do you like best about GoTo Connect? The online features. we can use our existing phones What do you dislike about GoTo Connect?

"Jive is the most cost-effective, reliable VOIP platform!"

What do you like best about GoTo Connect? The service is amazing. Flexible, immensely customizable, and reliable. Customer service is personal and expert. Highly recommended!