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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2025: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Expert's Review

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 921-930 out of 1210

AU

Anonymous User

06/15/18

5 out of 5

"Best VOIP provdier "

What do you like best about GoTo Connect? Been recommending them 2011 Customer care is like a mom and pop but service is Fortune 500

BN

Bill N

06/15/18

5 out of 5

"Really an awesome company"

What do you like best about GoTo Connect? They are attentive in their customer service and they really want to help you at every turn. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

4.5 out of 5

"Good clarity...only one issue with hardware (phone) the wireless phone will not connect wirelessly"

What do you like best about GoTo Connect? Ease of administration and good customer support What do you dislike about GoTo Connect?

NM

Nikki M

06/15/18

4 out of 5

"Good experience"

What do you like best about GoTo Connect? It is very easy to use and set up yourself. Easy to get a hold of someone of support. Customer service is very good, to get the answers you need.

AU

Anonymous User

06/15/18

4 out of 5

"Jive - Excellent Customer Service"

What do you like best about GoTo Connect? The service and willingness to help with a great attitude. What do you dislike about GoTo Connect?

AK

Ashley K

06/15/18

4 out of 5

"Good phone system. Customer support and interface could use work."

What do you like best about GoTo Connect? I like the wide offering of phone models What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

4 out of 5

"great customer service, easy set up!"

What do you like best about GoTo Connect? portal configuration is easy, takes away the need for an onsite landline phone provider What do you dislike about GoTo Connect?

MP

Michael P

06/15/18

4 out of 5

"GREAT SERVICE"

What do you like best about GoTo Connect? User friendly to customize incoming calls. Great customer service that always resolves issues. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

4 out of 5

"Good For Small Business Owners"

What do you like best about GoTo Connect? It's a good VOIP service for the small business owner and they do a good job with customer service What do you dislike about GoTo Connect?

AB

Adam B

06/15/18

4 out of 5

"Next Gen Phone Service"

What do you like best about GoTo Connect? Configurability - we have a variety of incoming phone numbers and being able to set up custom call routing based on logic that we define such as how long a call should ring here before being routed there, etc. The flexibility is great.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].