GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 911-920 out of 1210
AU
Anonymous User
06/15/18
"Good clarity...only one issue with hardware (phone) the wireless phone will not connect wirelessly"
What do you like best about GoTo Connect? Ease of administration and good customer support What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/18
"Worked as described"
What do you like best about GoTo Connect? How the product actually worked and has rarely failed me on site What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/18
"Best VOIP provdier "
What do you like best about GoTo Connect? Been recommending them 2011 Customer care is like a mom and pop but service is Fortune 500
BN
Bill N
06/15/18
"Really an awesome company"
What do you like best about GoTo Connect? They are attentive in their customer service and they really want to help you at every turn. What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/18
"Our office has come alive with Jive."
What do you like best about GoTo Connect? Quick answers to specific questions and from a compassionate, professional technician. What do you dislike about GoTo Connect?
SJ
Sal J
06/15/18
"Amazing customer service."
What do you like best about GoTo Connect? With technology things go wrong often. Having great customer service in today's world is critical. Jive has outstanding customer service.
AU
Anonymous User
06/15/18
"Great Product and Service"
What do you like best about GoTo Connect? There support center is very user-friendly and if I need to call in, the support staff is very knowledgeable. What do you dislike about GoTo Connect?
DB
Daniel B
06/15/18
"Love it. "
What do you like best about GoTo Connect? I’ve been a Jive user for several years. I run a small business with 30 employees. It works absolutely perfectly. What do you dislike about GoTo Connect?
LV
Luis V
06/15/18
"Customer service and setup"
What do you like best about GoTo Connect? I like the ability to "program" the way phone calls are handled through the GUI. What do you dislike about GoTo Connect?
BA
Brittany A
06/15/18
"Jive - A Companies Best Friend"
What do you like best about GoTo Connect? I like how easily it is to forward calls online, reboot the software when needed, change lines and dial plans at the ease of my fingertips as opposed to calling someone to come in and take care of it every time. We continually have new agents coming in and out and going on vacation and do not want calls forwarded and with Jive I can easily just change it. I can also adjust the amount of rings the call receives before forwarding to a cell. I love how ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].