GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons
Seamless communication, anywhere, anytime.
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Starts from $24 / User / Month
GoTo Connect Reviews & Ratings
Spotsaas Editor’s POV
GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more
GoTo Connect pros and cons
User-friendly platform, making it easy to use even during busy work periods.
Reliable service with clear calls and excellent connection.
Quick and helpful customer service support.
Ability to work from anywhere and forward calls to mobile devices.
Occasional issues with phone app functionality and software bugs.
Limited marketplace options for advanced functionalities and apps.
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Showing 901-910 out of 1210
MP
Michael P
06/15/18
"GREAT SERVICE"
What do you like best about GoTo Connect? User friendly to customize incoming calls. Great customer service that always resolves issues. What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/18
"Good For Small Business Owners"
What do you like best about GoTo Connect? It's a good VOIP service for the small business owner and they do a good job with customer service What do you dislike about GoTo Connect?
AB
Adam B
06/15/18
"Next Gen Phone Service"
What do you like best about GoTo Connect? Configurability - we have a variety of incoming phone numbers and being able to set up custom call routing based on logic that we define such as how long a call should ring here before being routed there, etc. The flexibility is great.
AU
Anonymous User
06/15/18
"Solid VoIP service"
What do you like best about GoTo Connect? Call sound quality is quite good. Management system is as well. What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/18
"Some limitations, but easy to configue and use"
What do you like best about GoTo Connect? Ease of set up and use through Admin dashboard. Support staff that are always pleasant and helpful. What do you dislike about GoTo Connect?
BF
babak f
06/15/18
"so far so good, but costumer service hold are too long at times "
What do you like best about GoTo Connect? very responsive costumer service, I like shorter wait. What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/18
"Call forwarding issu"
What do you like best about GoTo Connect? Technician was very well versed in the technology and functionality of the system What do you dislike about GoTo Connect?
AU
Anonymous User
06/15/18
"Unfortunately, not a great fit for a complex dial plan"
What do you like best about GoTo Connect? The customer support is pretty good. What do you dislike about GoTo Connect?
MH
Matt H
06/15/18
"Great in area, not so in others, overall good service"
What do you like best about GoTo Connect? The configuration is clean and easy to understand, especially the call flow (IVR menu setup) with drag-n-drop, and ability to upload or record voice or MP3 (hold music) where needed. Shared voicemail, and ability to use physical phones vs just softphones.
AU
Anonymous User
06/15/18
"Happy"
What do you like best about GoTo Connect? I think JIve's interface is really easy to use and the tech support has been outstanding; whenever I've had an issue, they were really helpful and prompt in resolving it.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].