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GoTo Connect - VoIP Providers

GoTo Connect Reviews in June 2026: User Ratings, Pros & Cons

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GoTo Connect Reviews & Ratings

Rating Distribution

Excellent

(884)

Very Good

(229)

Good

(62)

Poor

(7)

Terible

(28)

Spotsaas Editor’s POV

GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and user-friendly interface, making it a breeze to work with. The platform offers a centralized solution for phone calls, video conferencing, and chat capabilities in one ...Read more

GoTo Connect pros and cons

  • User-friendly platform, making it easy to use even during busy work periods.

  • Reliable service with clear calls and excellent connection.

  • Quick and helpful customer service support.

  • Ability to work from anywhere and forward calls to mobile devices.

  • Occasional issues with phone app functionality and software bugs.

  • Limited marketplace options for advanced functionalities and apps.

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Showing 891-900 out of 1210

BB

Bradley B

06/18/18

5 out of 5

"Excellent service, even better support team!"

What do you like best about GoTo Connect? Their support team is quick to respond. I love the admin site with the current feature list. Could use more options though. What do you dislike about GoTo Connect?

AU

Anonymous User

06/18/18

5 out of 5

"Excellent Experience w/ JIVE"

What do you like best about GoTo Connect? The thing I like best about Jive is the ability I have as a user to do customize my experience as well as the stellar technical support when I run into the occasional hiccup.

ED

Ellen D

06/18/18

5 out of 5

"Jive is so simple and easy to implement"

What do you like best about GoTo Connect? How easy it is. Really just Plug and Play! I have implemented for two organizations and both situations were simple and worked first time.

AU

Anonymous User

06/18/18

4 out of 5

"Great Potential with a few kinks to work out"

What do you like best about GoTo Connect? I think Jive has very good customer service and solid voice quality at a reasonable price. What do you dislike about GoTo Connect?

AU

Anonymous User

06/16/18

2.5 out of 5

"My mighty fine jive."

What do you like best about GoTo Connect? The great support team, they are very nice and knowledgeable. What do you dislike about GoTo Connect?

AU

Anonymous User

06/15/18

4 out of 5

"Jive - Excellent Customer Service"

What do you like best about GoTo Connect? The service and willingness to help with a great attitude. What do you dislike about GoTo Connect?

NM

Nikki M

06/15/18

4 out of 5

"Good experience"

What do you like best about GoTo Connect? It is very easy to use and set up yourself. Easy to get a hold of someone of support. Customer service is very good, to get the answers you need.

AK

Ashley K

06/15/18

4 out of 5

"Good phone system. Customer support and interface could use work."

What do you like best about GoTo Connect? I like the wide offering of phone models What do you dislike about GoTo Connect?

MH

Martha H

06/15/18

5 out of 5

"Great for small businesses "

What do you like best about GoTo Connect? The customer service is fantastic. Every time I have had a problem they answer our questions immediately. I feel confident in them.

AU

Anonymous User

06/15/18

4 out of 5

"great customer service, easy set up!"

What do you like best about GoTo Connect? portal configuration is easy, takes away the need for an onsite landline phone provider What do you dislike about GoTo Connect?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].